New to CRM?
If you’re new to CRM then you’re probably not alone.
However, it’s clear from the 2012 survey of Board Directors by leading researchers Gartner and Forbes magazine that management priorities are directly centred on customers and there is a willingness to invest in IT as a means to change the game and build competitive advantage.
The key question is how do you build a CRM system for your organisation that will gain traction within your organisation and yield significant return on investment?
The challenge is often where to start when CRM can make a valuable contribution in sales, marketing and customer care; or help you manage ‘big data’ and social media engagement; or be deployed as a whole business solution either from scratch or replacing a range of legacy systems.
Since 1999 TSG has built a level of expertise in developing customer relationship management systems for business that few could hope to match.
As a leading partner for best of breed software solutions Microsoft Dynamics CRM and Sage CRM we’ve been trusted to help more than 1000 businesses, organisations, charities and educational establishments to generate impressive results by improving their business processes and strengthening customer relationships.