Support home and remote workers

Modern IT and telephony systems can help you enable home and remote workers to participate seamlessly in day to day business activities as if they were in the office. This enables your organisation to retain staff and also gives you access to additional talent pools that may otherwise not be available.

There are a number of challenges to handle to ensure that your remote working strategy is effective:

Legal

• Homeworkers need to operate under the same IT usage policy as office workers
• Homeworkers must be included in any formal policy change notifications
• Homeworkers must only be able to use the organisation's network for acceptable activities

Security

• Data security and integrity cannot be compromised by staff requiring remote access
• Homeworkers must not be able to introduce viruses or spyware into the network
• The ability to access the organisation's network cannot make it easy for unauthorised hackers to log on

Performance

• The network needs to perform efficiently to help remote staff do their job properly
• Remote IT faults need to be resolved as quickly as office problems, regardless of location

Monitoring output

• Homeworker output needs to be visible to reassure management that personal performance is not compromised by remote location

TSG is familiar with all of these issues and can provide you with advice and an IT plan to enable you to take full advantage of a remote worker strategy. For an initial discussion and an assessment of your existing IT system, click the button below and one of our specialists will be in touch.