CRM

Customer Relationship Management (CRM) is software that allows you to measure and control contacts with your customers - a procedure that is crucial to every business.

CRM Solutions from Sage

Sage are the market leaders in sales, marketing and customer management solutions designed to give you a single view of your customer. If you are a small or medium business or even a division of a large company, then ACT! and Sage 200 will meet your needs.

ACT!

Providing you with all of the important tools you need to build and maintain successful customer relationships

A simple but powerful contact management system, ACT! by Sage 2009 centralises your contact information, organises your diary, tracks sales leads and can organise marketing campaigns. In short, it's a vital member of your sales and marketing team.

Happy customers are the key to business growth. And with ACT! by Sage 2009, you'll learn how to keep your current customers on your side, and ensure that you’ll never miss a new opportunity.

Find out more about ACT! 

 Sage 200

Sage 200 is one of the UK’s leading business management software applications, combining the power of commercial and finance functionality with the flexibility of the latest customer relationship management (CRM) software. Sage 200 can be easily configured to work the way you do.

Find out more about Sage 200

CRM Solutions from Microsoft Dynamics

Microsoft Dynamics CRM provides employees with an intuitive interface which sits comfortably within applications they will probably already be familiar with. Sales and service representatives can work from within Microsoft Outlook to access comprehensive customer or incident histories, view product and sales literature, track customer related tasks and appointments, and manage contacts.

Since Microsoft Dynamics CRM works seamlessly with Outlook, employees can manage customer interactions quickly and efficiently. A Microsoft Dynamics CRM user can take a received e-mail from a prospect, promote the e-mail to a customer record, and use pre-configured workflow rules to schedule future interactions with this prospect - all without ever leaving the Outlook interface.

Find out more about Microsoft Dynamics CRM

CRM Solutions from ProspectSoft

TSG is one of ProspectSoft’s leading business partners, working together to help businesses manage and get the best out of their CRM system.
CRM Software Solutions from ProspectSoft have enabled widely different types and sizes of organisation to benefit from great improvements in customer intelligence. This intelligence is available to traditional CRM software users like sales and marketing departments, as well as customer helpdesk and field service staff. It is also accessible to less obvious departmental CRM users such as supplier management and sales order entry. ProspectSoft CRM software runs on local or wide-area networks and provides seamless communications with mobile computing solutions for laptop computers, tablet PC's, PDA's and mobile telephones.

Find out more about ProspectSoft