SystemCare

The value of SystemCare Reporting

Over many years TSG has made significant investment in the latest proactive monitoring technology. With SystemCare your business will have the confidence to know that the vital signs of your IT system are being continually monitored via the TSG Network Operations Centre (NOC).

Highly trained experts will constantly review the alerts which are generated by the monitoring software, allowing potential problems to be identified and fixed before they have an impact on business performance.

A key benefit of the active monitoring technology is the wide selection of reports generated.

The comprehensive set of SystemCare reports provided will help you to see exactly what is happening with your IT system. Including a full overview of the health of your IT system which can be seen by the Monthly Executive Summary report.

The SystemCare Reporting Pack

In addition to the Monthly Executive Summary report, you are also able to benefit from access to a full range of individual system reports which will provide more detail on different aspects of your IT system.

This reporting is used to ensure that a regular customer ‘platform review’ is executed and recommendations can be made by TSG to ensure the on-going network security and reliability of your IT system.

The reports included as part of your SystemCare service will be continually enhanced in line with technology developments. Any additional reporting requirements can be discussed with your TSG Account Manager.