Zen Enhanced Care
Peace of mind from Zen's Broadband Service Level Agreement.
At Zen we recognise that certain users may require a guaranteed advanced level of service for business-critical operations over their Broadband (ADSL) connection.
Zen Enhanced Care provides guaranteed fault response and resolution times, assuring the Broadband connection continues to run smoothly.
Zen Enhanced Care Features
- Advanced level of service for business critical operations
- 1 working hour fault response time
- 20 working hour fault resolution time
- Support team available 8am - 8pm weekdays
- One month minimum contract
- Fast provisioning
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