It’s a key decision for any business looking to adopt a modern CRM solution.
As their flagship cloud application, Microsoft Dynamics CRM 2013 was designed specifically with cloud deployment in mind, based on their experience of building and operating many of the world's largest cloud-based services and data centres.
Much of Microsoft’s current strategy is aimed at migrating users to the cloud and this is reflected by the fact that Microsoft Dynamics CRM Online subscribers will benefit from two major releases each year rather than one for traditional users.
However, the most effective deployment option for your business will be determined by a number of factors such as your existing IT infrastructure, whether you have remote or mobile users and if your preference is to view your CRM solution as capital investment or operational expenditure.
Of course, for a cloud-based deployment connectivity is critical.
Thankfully, at TSG we not only have experts in CRM but can also call on the specialist knowledge of our fully accredited technical team to ensure that your deployment choice will provide the perfect platform for your system.
We offer a comprehensive and robust ‘Cloud Readiness Assessment’ and when you purchase Microsoft Dynamics CRM 2013 from TSG we’ll fully refund the assessment against the cost of your deployment.
And we can provide a full range of connectivity options to ensure that your system is always available when you need it.
It’s reassuring to know that we have experts on hand to guide you through your decision and we’d be more than happy to talk you through the pros and cons in more detail.
Your deployment options for Microsoft Dynamics CRM 2013;
You won’t own the licences but will pay a subscription on a per user, per month basis. It’s a flexible solution with reduced up-front costs, also known as SaaS (Software as a Service) and your CRM software system will be hosted in the ‘public cloud’ by Microsoft. You’ll access your system via the internet but still benefit from full Outlook and Office integration and have the reassurance of Microsoft’s robust and redundant infrastructure.
If you already have suitable IT infrastructure in place and will have a relatively fixed number of users, you can choose to buy your CRM package and own your licences with software installed on servers that are leased or owned by you. It’s the traditional model.
Also known as private cloud, this approach offers a range of flexible models that can combine the benefits of On-Premise and Online deployment.