Building on MS Dynamics CRM 2013

Used by over 3.5 million users worldwide, Microsoft Dynamics CRM sets the standard for customer relationship management solutions.

With the launch of Microsoft Dynamics CRM 2013, Microsoft redefined accessibility, ease of use, flexibility and power, investing heavily in revolutionising the user interface and delivering an amazing experience.

Designed from the ground up, Microsoft CRM 2013 moved away from the traditional, and rigid, forms and tabs to deliver an experience users will love – and an application your users love is an application your users will adopt.

Microsoft Dynamics CRM 2015 builds on this modern platform, helping you to be more productive, improve visibility and compliance, drive better quality relationships and make smarter, better informed decisions – at all stages of your customer lifecycle. Ultimately, it’s about driving results for your business.

As you’d expect Microsoft Dynamics CRM 2015 integrates seamlessly with their familiar office and productivity tools and is designed with mobility in mind as part of their ‘one experience across many devices’ philosophy.

As a Microsoft Gold Partner for Microsoft Dynamics CRM 2015, TSG has implemented hundreds of successful solutions, trusted to deliver for small businesses, national charities and multi-national blue chip corporations.

Experts in our R & D team have been working with Microsoft Dynamics CRM 2015 since well before its official launch and it provides the platform for TSG’s new CRM product, Tribe, designed specifically to meet the common requirements of membership organisations.

What's in the Springwave Update?

Find out what benefits for marketing and customer service the Microsoft Dynamics CRM 2013 Srpringwave update brought from Cass Whobrey, formerly Product Manager for Microsoft Dynamics CRM.

Microsoft Dynamics CRM 2013 Webinar Recordings.

The following webinar was broadcast in August 2014 demonstrating how Dynamics CRM 2013 reports on what people are saying about your business so you can react appropriately. There is also a related e-book download on Microsoft Social Listening for CRM.

This demonstration was broadcast to customers in March 2014 and shows all of the exciting features of Microsoft Dynamics CRM 2013.

If you already use Microsoft Dynamics CRM and would like to see more about the new features then you will find this video useful if you are yet to upgrade.

Microsoft Social Listening for CRM

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