As a Microsoft Gold Partner and Sage Business Partner, experts at TSG have demonstrated both their outstanding knowledge of the software and exceptional project management and system design across hundreds of successful CRM deployments. So whilst no two CRM systems are ever exactly the same, our experience in translating business objectives into effective systems is invaluable.
We spend time to fully understand your CRM requirements, taking a collaborative approach from project initiation through to post-project support and future phases, aiming to work as one team towards clearly defined and shared goals.
Managing your CRM Project
By involving key people in your business from the outset of the CRM project we can build a successful user adoption strategy and address any cultural change or business process issues that result from the implementation of the system. Quality and project management is critical and that’s why we’ve developed our own project management methodology, known as GURU, to guarantee a structured yet agile approach to the deployment of your system.
Once your system has been successfully integrated into your business you can rely on TSG’s helpdesk and IT Support service, SystemCare, for ongoing support services.