Microsoft SharePoint: helping build a knowledge-base


There are few businesses that wouldn’t benefit from building a knowledge-base with SharePoint to support one or more elements of their business.

Built around lists and libraries, SharePoint is the ideal platform to ensure your people have the information they need within easy reach.

Powerful search functionality will ensure your customer services team can respond to queries quickly and efficiently.

Policies and procedures will always be available and no-one will ever have an excuse not to digest and adhere to them.

Training resources and marketing material will ensure that everyone is fully up to date with the latest developments in the business and perfectly placed to make a valuable contribution to the business.

The Transformational Impact of Technology on Knowledge Management and Customer Service
Thursday, November 24, 2016 - 09:00
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