Manage communications more effectively - from mail to social media
In the world of ‘big data’ Sage 200 CRM integrates with social media and social networking sites such as Linkedin and Twitter to help you monitor your customers’ activity. It helps you to build market intelligence and track what they’re saying about the market, your competitors and, of course, your company or products as well as identifying potential networking opportunities.
Internet integration also means users can also monitor news, customer website sites or press coverage to keep fully abreast of what's happening.
Fully utilising your Sage 200 CRM social media integration
Our experts will provide guidance to help you keep track of all customer interactions from conventional communications such as letters, emails, faxes or phone calls to tweets, web posts and blogs, using them all to make the most of your opportunities.