SystemCare - What's Included

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What’s included in your SystemCare Contract

24 hour proactive monitoring of your network

Unlimited telephone support (6am – 8pm weekdays and 8am – 4pm weekends*)

Unlimited remote support (6am – 8pm weekdays and 8am – 4pm weekends*)

Unlimited on-site support (9am – 5.30pm weekdays)

Friendly experts, with local engineers ready to visit you on-site when needed

Remote, telephone, on-site or combined support – choose the option that suits you

Four core options to suit your requirements:
- Monitoring only
- Remote support
- On-site (excluding parts)
- Full cover

Option to include replacement parts and service time to make repairsSystemCare ninja standing

Prompt action to solve problems as they arise

Patch and service packs updates

Monthly executive summary, inventory and uptime reporting

Clear TSG SystemCare definition of service

* Optional weekend cover at additional cost

Complete our IT Support Checklist

  Get in touch

If you would like to find out more about how we can help you, please give us a call or drop us an email.

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