Working with TSG really does mean that your IT resource expands – so as the pace of change in the technology world increases that gives you a huge advantage in staying up to speed and in control. We've got people who speak your language, work to understand what you need and are great at translating that to our specialist techies (who bless them are in a stratosphere all of their own!)
Once we've identified your needs and your project is underway, our team (who then become your team) are with you all the way often working remotely through our respected SystemCare IT support service to eliminate the dreaded downtime.
Your first port of call
What matters more than the technology we deploy is that our team understands exactly how it will work for you, to deliver the most effective IT solution for your business.
An understanding of business, systems and processes is just as important to the thousands of successful technology deployments as the technical know-how of our specialists. In fact, if we didn’t have people who could relate to your needs and translate them into solutions then we wouldn’t be able to build and implement systems that give you the performance that you need to underpin the success and growth of your business.
That’s why generally your first point of contact will be one of our experienced Account Managers who will be keen to understand your business aims, objectives and any current pain points – so that we can find the perfect, future proof, solution that fits with your growth strategy.
Applications and Technical Specialists
Once our relationship managers have done their information gathering and agreed on next steps they will brief in our specialist divisions whose fascination with how technology works ensures that any IT solutions we propose will integrate seamlessly with your business processes and existing systems
As much as being a technology business, we see ourselves very much as a people business. We’ve certainly got more than our fair share of tech geeks, who’d be more than happy to discuss the finer detail of your system, but when you need a simple, jargon-free answer you’ll always know that we’ll put you in touch with someone who can help.