TSG Case Studies

We apply best practice captured from our experience of working with thousands of customers 

We currently work with a wide range of UK businesses across a variety of different business sizes, location and industry sectors, and have put together some Customer Case Studies to demonstrate real life examples of how we help businesses get the most out of technology.  We support businesses with their hardware, software, training, maintenance and IT Support, and are constantly striving to ensure that we offer the best possible levels of customer service.

Have a read through our case studies to find out why our customers made the decision to work with TSG and how we are working together to help them achieve their business goals.

CIE-Group required a robust software platform to streamline various inefficient processes which were slowing the business down
The Council wanted to take advantage of the tight integration of SharePoint and other Microsoft products
The auction house required a more reliable IT support package after significant business growth
Paultons Park had outgrown their Sage Line 100 system and needed a more robust platform for improved functionality
An established manufacturer universally, A-Belco needed a system to streamline processes across the Group
The College wanted to replace its ageing system for a solution which would provide a modern database application with superior reporting capabilities
Liverpool FC needed to protect its data to ensure that if lost, it could be quickly restored to ensure the clubs daily running would not be impacted
CrossCountry required a new customer care solution to replace the inflexible and expensive legacy system that they inherited
Meallmore needed to improve the workflow around the processing of purchase invoices to reduce storage issues and paper waste
The organisation needed to replace its system and implement a solution that provided an improved user experience and keep up with new technologies
The functionality of the current software didn't meet the requirements of the company as it began to grow and operate worldwide
The business needed a joined up system with flexible and modern technologies, enabling them to adapt to supplier and market demands instantly
Northern Gas Networks needed to establish its own independent network for its corporate needs following the breakup of Transco into smaller networks
The Yacht Club wanted to improve communication and services with its members
The College needed a full audit of its existing IT system and a strategy to make everything work together seamlessly
REHIS needed an IT service to help avoid timewasting problems such as viruses, printing problems and an overworked server
Carringtons needed an IT system that they could rely on every day to help them meet deadlines on customer cases
BAE needed to streamline their communications to enable staff to access the network anywhere and anytime
In order to keep up with their manufacturing demands, CJR needed to invest in a powerful IT platform to drive operational efficiencies
The Trust had outgrown its Sage Line 100 solution and was looking for a full upgrade to provide advanced functionality to suit its development needs
The manufacturer required a robust infrastructure to ensure that new ERP software would work efficiently
The club required leading-edge technology to give it a better overview of its members and any over due payments
The Airport needed to control revisions of information and allow staff access to it easily from anywhere
The business wanted to outsource its IT services to an organisation that could deliver the mixed IT skill set that it needed
ESH was looking to invest in a robust software platform to make processing of information more efficient both internally and externally
BEL needed their internal communications developed to improve costs and efficiencies in the business
The business wanted to improve the website design, navigation and usability, and above all to promote Hanover as a provider of high quality service
The Airport wanted to improve its infrastructure and networking to accommodate growth
The pharmaceutical business needed an IT partner to look after their entire infrastructure to remove the need to contact various suppliers for support
NTG needed an infrastructure solution that would improve operational efficiency, and software upgrades to provide greater functionality
The company wanted to outsource its IT and reduce costs throughout the business by consolidating their existing IT system
The company needed an IT supplier who could provide a fast response to issues, and who would manage their IT systems
The Council needed help with an issue around connectivity throughout the schools in the region
The charity wanted to make full use of modern technology to provide interactive and educational resources
The business invested in computerised tills and needed an electronic point of sale (EPoS) system which could be loaded onto the existing PC network
The business needed to make it easier for tenants to communicate with them for advice or to gain access to services and support