Technical Consultant - Hamilton

Job Purpose 

The role of the technical consultant is to plan, execute and complete projects according to agreed deadlines and within budget.

Duties and Responsibilities

• Pre-installation liaison with clients / salesperson to agree objectives
• Prepare technical plans and execution of plan to completion with customer acceptance
• Hardware and software installations based primarily around Microsoft / Hewlett Packard technologies at customer sites around the country
• To ensure that at least 75% of their time is on chargeable work
• Maintain awareness of new and emerging technologies
• Document all project work to a high standard
• Assist with post-installation issues where required 

Collaboration and Relationships 

• With sales / technical specialists and clients to agree objectives for projects
• With project coordinators to help identify any issues that may impact project delivery 

Knowledge, Skills and Experience 

Your qualifications 

• Degree level or equivalent
• MCSE, CCNA, VCP or equivalent qualification would be desirable 

Your skills & knowledge 

• Excellent knowledge of current IT technologies;
  • Microsoft Exchange 2010 to 2013
  • Microsoft Windows Server 2008 R2 to 2012 R2
  • Microsoft Office 365
  • Virtualisation; Microsoft Hyper-V, VMware
  • LAN / WAN / SAN technologies
  • Firewalls / switching / routing
  • Sophos Endpoint Security Suite
  • Symantec Backup Exec
• Strong inter-personal skills and have the ability to communicate difficult and sensitive information
• Ability to manage a number of on-going projects at any given time and be able to deal with frequent change, delays or unexpected events
• Ability to look for ways to improve and promote quality
• Able to work well as part of a team and individually
• Must have a clean or near clean driving licence

Your experience 

• Considerable experience in a similar role
• Excellent knowledge of current IT technologies 

Your behaviours 

• Good time and workload management skills
• Highly motivated – sets and achieves challenging goals
• Conscientious, well organised and customer focused
• Display a willingness to make decisions; exhibit sound and accurate judgement and include appropriate people in the decision making process
• Committed to the highest standards of service