Technical Consultant - Hamilton
Job Purpose
The role of the technical consultant is to plan, execute and complete projects according to agreed deadlines and within budget.
Duties and Responsibilities
- Pre-installation liaison with clients / salesperson to agree objectives
- Prepare technical plans and execution of plan to completion with customer acceptance
- Hardware and software installations based primarily around Microsoft / Hewlett Packard technologies at customer sites around the country
- To ensure that at least 75% of their time is on chargeable work
- Maintain awareness of new and emerging technologies
- Document all project work to a high standard
- Assist with post-installation issues where required
Collaboration and Relationships
- With sales / technical specialists and clients to agree objectives for projects
- With project coordinators to help identify any issues that may impact project delivery
Knowledge, Skills and Experience
Your qualifications
- Degree level or equivalent
- MCSE, CCNA, VCP or equivalent qualification would be desirable
Your skills & knowledge
- Excellent knowledge of current IT technologies;
- Microsoft Exchange 2010 to 2013
- Microsoft Windows Server 2008 R2 to 2012 R2
- Microsoft Office 365
- Virtualisation; Microsoft Hyper-V, VMware
- LAN / WAN / SAN technologies
- Firewalls / switching / routing
- Sophos Endpoint Security Suite
- Symantec Backup Exec
- Strong inter-personal skills and have the ability to communicate difficult and sensitive information
- Ability to manage a number of on-going projects at any given time and be able to deal with frequent change, delays or unexpected events
- Ability to look for ways to improve and promote quality
- Able to work well as part of a team and individually
- Must have a clean or near clean driving licence
Your experience
- Considerable experience in a similar role
- Excellent knowledge of current IT technologies
Your behaviours
- Good time and workload management skills
- Highly motivated – sets and achieves challenging goals
- Conscientious, well organised and customer focused
- Display a willingness to make decisions; exhibit sound and accurate judgement and include appropriate people in the decision making process
- Committed to the highest standards of service
Closing Date:
Friday, May 16, 2014 - 17:30