QA Analyst

Job Purpose

A Test Analyst is a test professional whose role is to ensure the delivery of high-quality software solutions that meet our customers’ needs.  This is achieved by working closely with all other teams within R&D, whilst developing experience working with more senior members of the QA team. 

Duties and Responsibilities

Develop A High Quality Testing Environment:

  • Extending and continuously improving the QA processes applied within R&D.
  • Working with and maintaining industry-leading, automated testing environments, capable of functional, regression, performance and security testing against daily builds.
  • Hands-on Integration testing of diverse system components.
  • Using technical skills to identify potential issues.
  • Logging and categorising defects. Liaising with development and users to investigate faults and implement fixes.
  • Configuring test platforms for testing, and maintaining these in line with production environments.
  • Maintaining comprehensive documentation for all testing activities and maintaining a test team knowledgebase.
  • Researching latest tools, techniques, resources and methodologies and constantly contributing to best practice processes.
  • Actively driving continuous improvement in the team and the company's products and processes. 

Mentoring and Leadership:

  • Act as a customer champion in relation to our products.
  • Escalate issues with projects and staff should the need arise.
  • Ensure appropriate recording and reporting of key project information and ensure that ongoing progress and issues are managed openly.
  • Actively increase levels of skills and knowledge of your team and yourself.
  • Provide and receive quality feedback to/from other team members to aid personal development.
  • Contribute to the research and adoption of relevant new technologies and techniques, by actively remaining up-to-date with current trends.
  • In association with the Head of QA, manage the development of your own career path and personal development plan, formally meeting with your manager at least monthly. 

Collaboration and Relationships:

  • With the Head of QA and other QA team members to co-ordinate tasks, provide assistance and ensure quality and timely delivery.
  • With Product Managers to agree priorities, provide estimates, report progress and identify risks/impediments and mitigations and to ensure the delivered products meet the business need.
  • With Senior Developers, Developers and Architects to maintain and share knowledge and to drive a test-driven, quality-focused culture.
  • With Product Managers, Customers and other TSG teams to understand issues affecting our customers. 

Knowledge, Skills and Experience

Your qualifications

  • Either a proven aptitude for software testing, or a degree in computer science (or another numerate discipline). 

Your skills & knowledge

  • Good knowledge of client and server side web technologies and potential integration issues.
  • Knowledge and experience of applying web application security principles.
  • Knowledge and experience of integration, functional and non-functional testing.
  • Experience of testing web application domains.
  • Familiarity with industry standard and open source tools.
  • Good spoken and written communication and people skills.
  • Able to refocus work in response to changing priorities.
  • Able to solve problems and suggest solutions under tight timescales.
  • Methodical with attention to detail and the ability to maintain a consistent approach.
  • Able to work closely with developers and testers in a tightly integrated R&D function. 

Your experience

  • Experience in the testing of software in a professional development organisation.
  • Relevant experience in an agile development lifecycle process.
  • Demonstrable experience of at least one successful software developments.
  • Good understanding of the application of QA in some of our Core technologies i.e. C#, JavaScript, MS SQL, WCF, WPF & Silverlight, HTML 5, Microsoft Dynamics, Sage CRM, Sage 200 and SharePoint. 

Your behaviours

  • Demonstrate ownership of personal and team work.
  • Demonstrate enthusiasm and proactively seek opportunities to improve team processes.
  • Demonstrate commitment to the role, team and company.
  • Demonstrate creativity and react positively to new challenges and change.
  • Demonstrate a logical approach to problem solving.
Closing Date: 
Tuesday, September 16, 2014 - 13:00
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