Connectivity for business: Quality rather than commodity
“Our customers depend critically on the internet – so let’s build a network with the best technologies that we can find” – Richard Tang, CEO of ZEN Internet
In this video Richard explains two options businesses have when selecting business broadband. Organisations can sacrifice resilience in favour of cheap cost, or put power and reliability at the forefront.
ZEN’s customers’ priority is having reliable, fast connectivity supported by people that can help their business succeed. In this video Richard talks about the service aspect and how ZEN respond to a failure – what’s the level of support customers can expect? – can they talk to someone who will view a case as the customer does?
Finally, what’s the similarity between award winning internet provider ZEN and a back street car garage?… You’ll have to watch the video to find out!