Helping our customers - Whatever the weather!

We’re happy to report that the team at TSG remains hard at work, despite the current snowstorm that is sweeping the UK.

We want to ensure our customers know that it’s ‘business as usual’ for the majority of the UK. Unfortunately for areas of the country that have been issued a Red or Amber Warning Alert, our field engineers may not be able to reach you due to severe weather and subsequent safety concerns. You can speak to a member of our team on 0333 220 0777.

Our commitment to customer experience is powered by applications that allow us to remain in contact with you and provide a high level of service to our customers across the UK.

Over 40% of TSG employees are permanently home-based so we’re well equipped to help our customers from anywhere.

With the use of cloud-based solutions such as hosted telephony we’re proud to say that our customers experience minimal disruption and can remain in contact with our team.

Office 365 has allowed TSG’s workforce to continue their work from the comfort of their own home without any loss of performance or major impact on customer experience.

Many TSG customers have recognised the value in these applications. We’ve helped hundreds of companies adopt business tools like Office 365, and our discovery days are designed to help organisations supercharge their Office 365 investment. Business continuity is key, and that’s exactly why tools that drive performance and collaborative working are worth their weight in gold.

It’s probably also worth mentioning that this blog post was written from a small village in County Durham via iPhone. As a snowed in blogger there isn’t much I can’t accomplish with the Office 365 suite! Perhaps there’s a blog in that somewhere…

What’s next?

If you would like to speak with a member of our team please call 0333 220 0777. Or you can get in touch on our website.

Please read our official service announcement on the news section of