Housing Tech Conference 2023
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When you don’t know something, it’s become a common turn of phrase to say, “I’ll Google it.” Who’s the actor who played Harvey Dent in The Dark Knight? Google it. What’s 263 dollars in sterling? Google it. What’s the weather going to be like tomorrow?
Well there’s some questions that even Google can’t answer…
When it comes to businesses, asking questions like, “Can our system do this?” and, “Can I use that to do this?” are also common. Soon, I think the answer to most of these types of questions will be, “I’ll Nintex it,”
At TSG we’re always open to looking at technologies that can have a transformational effect on business performance. And I genuinely believe Nintex is the future.
For anyone reading this who hasn’t heard of Nintex or knows little about it, Nintex is a piece of workflow software that can automate the things you have to do which get in the way of your job. You can read more about the product here.
When you open up Nintex Workflow, you are essentially getting a blank canvas. This invites creativity, but a blank canvas can also be a bit daunting.
So, what can I do with Nintex?
There are a lot of resources out there, and a lot of technical blogs. Nintex itself has a great community. But sometimes it’s difficult to relate the theory to the real world. Where does the value really lie?
So, here are a few suggestions:
1) Have a watch of this short video I’ve put together. It’s designed to give you a really simple overview of what Nintex does, and how it works with Microsoft SharePoint. It should also give you a few ideas about what Nintex can do for you:
2) Take a look at your business and think about the parts that aren’t covered by your main systems then look at the bits in between and think: can I Nintex this?
3) Then put the question to users. Are you having trouble with something? Can we Nintex it for you? It needs to be a business decision, and the whole business needs to take part in order to really drive the ROI. If you do that, Nintex has some astonishing ROI figures.
For example, our knowledge management solution for Home Group cut training time by 67%, reduced the error rate in service call dipatch to less than 3%, and is on track to save them more than £220,00 in the first year alone. You can read more about Home Group’s story in our case study.
Quite often, when I put together a solution for a customer and I automate a single process, I create one single application. Getting a quick win proves the business value. The thing is the more you Nintex, the greater the ROI.
I was once in a meeting doing a Nintex presentation and someone asked, as a joke, if Nintex could make a cup of tea. I thought “well we have automatic tea machines, how long before someone releases one with a web service we can action from a Nintex Workflow?”
If you’re interested in learning more about Nintex and the benefits it has had for companies like Home Group, we are running an event at our London office on the 30th June entitled ‘The Transformational Impact of Technology on Knowledge Management and Customer Service’. It’s free to attend and you can book online here.
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