We are delighted to have Paultons Park, the home of Peppa Pig World, as one of our customers.
Paultons Park contacted TSG after strong business growth meant they were rapidly outgrowing their Sage Line 100 system. Commercial Director Steve Lorton explains, "The system was nearing end of life in terms of support. In addition, for some time we had felt that it was holding us back.
We were experiencing strong business growth and, while Sage Line 100 was easy to use and had given us sterling service, there were areas where it struggled, such as making BACS payments to suppliers and consolidating different lines of input. We wanted to streamline our processes and benefit from more functionality and better reporting to manage our growing business."
As a trusted Sage Business Partner, TSG worked with Paultons Park to understand their future requirements and recommended the migration to Sage 200.
Commenting on the decision to work with TSG on their upgrade, Steve says, "We were already very familiar with Sage, so in many ways it was the natural next step. We trusted TSG to deliver a solution that would closely align with our business goals."
At the beginning of 2012, just before the start of the new season for Paultons Park, TSG successfully migrated their business management software system to Sage 200.
For Steve, the migration to Sage 200 went surprisingly smoothly: "I’d expected there to be disruption, but the implementation never stopped us operating. The TSG team worked closely with our General Manager for Finance & Administration, who acted as our internal project manager, to ensure it all went well and to tailor aspects of the software to our specific requirements."
Since the migration, Paultons Park has been extremely impressed with the benefits of using Sage 200 and it has become an integral part of the business. BACS payments are now straightforward and they have the ability to consolidate different lines of input that were on the company’s original list of priorities.
TSG has also written specialist reports for Paultons Park to produce the management information necessary to maintain control of the growing business.
As the first anniversary of the Sage 200 implementation approaches, Steve says, "We feel as if we’ve had Sage 200 in place for ever. As the business has expanded, it has grown in complexity and Sage 200 has helped us to streamline our business processes. We have a better springboard for going forward."