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Business Intelligence

Make better informed decisions, track your KPIs and ultimately increase your profitability

“From our first meeting, TSG were incredibly up front and honest with me, and took a great interest in what we were trying to achieve. I’ve never met anyone who loves data and spreadsheets more than Stuart, our project lead!”

- Chris, Data & Insight Manager, Football Club

Business intelligence (BI) as a concept is nothing new. But thanks to new dedicated, intelligent technologies it’s now affordable and accessible to businesses of all sizes.

What is business intelligence?

Business intelligence involves curating, mining, cleansing and analysing your organisation’s raw data to uncover insights and inform key business decisions. Business intelligence is often used to track customer and prospect trends, but it can be used for many other functions, all designed to improve the way your business works.

BI is now a necessity

When budgeting, business intelligence is often the first item on the wishlist to go because it’s seen as a ‘nice-to-have’ rather than a necessity. The reality is that your competitors will be using BI to gain a competitive advantage, and you can’t afford to fall behind.

What can business intelligence do for me?

  • Track and analyse KPIs against key business goals to understand where you’re delivering well and what areas you need to work on.

  • Understand which of your products or services are the best and worst performing, and gain deeper insight to find out why.

  • Determine how much profit your business is making and where you're profiting or losing money.

  • Track customer and prospect trends to understand what, when and why they’re buying, and adapt your sales strategy.

  • Increase productivity by using leading business intelligence technologies and removing the necessity of coding or data mining.

  • See a significant ROI as your decision making becomes smarter, productivity increases and ultimately, profitability grows.

  • Turn your data, an underutilised tool, into your business’ most powerful asset by using it to inform key business decisions.

  • Identify areas or business processes that could be improved, built upon or that are unnecessary.

Why use business intelligence technologies?

Traditionally, the processes involved in business intelligence were laborious and time-consuming. It once involved data mining, sorting, categorisation, analysis and report writing. Often, business intelligence reports required extensive developer coding. With technologies like Qlik Sense, you can reduce hours of work to mere minutes thanks to the tools’ data mining features, pre-set reports and intelligent visualisations.

Our recommended technologies

  • Qlik Sense

    Qlik Sense is a next-generation business intelligence and analytics platform. With a unique associative model, Qlik Sense takes the work out of business intelligence reporting by spotting the hidden stories in your data, unifying multiple data sources and intuitively adapting to dimensions you add to your data. 

  • Power BI

    Offered free as part of Office 365, Power BI provides dashboards in your Microsoft applications, including Dynamics CRM and Dynamics NAV to provide you with powerful business intelligence that will inform your day-to-day decision making and help you track your key performance indicators (KPIs).

Why choose TSG to support you with business intelligence?

  • Dedicated team

    We have an entire team dedicated to business intelligence, and our experts have been in the business intelligence game for years.

  • Top class partners

    We’re partnered with business intelligence trailblazers, including Qlik, Microsoft (Power BI), Sage (Sage 200 BI) and Pegasus (Pegasus BI reporting).

  • Choice

    We’re not just partnered with one vendor. We’re partnered with the best vendors to give you choice and to find the right fit for your business and budget.

  • End-to-end experts

    We don’t just have business intelligence specialists. We have experts in every area of technology, from support to ERP and Office 365