Microsoft Dynamics CRM 2015

Microsoft Dynamics CRM 2015 is the latest and best yet.

It’s designed to support businesses of all sizes in delivering the great customer experiences that will help their business thrive.

Used to best effect it will ensure sales, marketing and customer services are all on the same page throughout the entire customer journey – end-to-end.

Thanks to Microsoft’s new approach to product evolution, incremental improvements build on previous versions rather than dropping significant changes.

It’s all about enhancing the functionality that makes a difference on a daily basis for users – and more often than not it’s the little things that matter.

New features in Microsoft Dynamics CRM 2015 to improve the way you work

Key features such as creating product families and catalogues, and mobile dashboards will drive productivity and effectiveness in sales.

Business insights are facilitated through hierarchical data visualisation, calculated fields and roll-ups.

Business processes are supported with improved flows, customisable help and field level security.

Universal search and quick search make it faster and easier to find customer records.

The following is a recording from the Webinar broadcast in December 2014

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