Embracing a culture of digital transformation
We’ve written many times in the past – although not for a while – about the importance of user adoption in technology projects.
Our professional project management process places a huge emphasis on planning and implementing user acceptance testing, customer readiness and of course service transition, to ensure everything runs smoothly as new systems are rolled out and fully supported.
So, as we continue to help our customers ride the wave of digital transformation, it’s critical that we don’t leave the user behind.
It’s very easy to get excited about the technology (or maybe that’s just a common trait of TSG people and not universal!) but it’s always worth remembering that it’s not the technology that matters; it’s what the technology can do for your business.
According to an MIT Sloan report from 2016, it’s all about culture and it suggests that “digitally maturing companies value experimentation and speed, embrace risk, and create distributed leadership structures. They also foster collaboration and are more likely to use data in decision making.”
The report also indicates that 87% believe digital technologies will disrupt their industry but only 44% feel adequately prepared for disruption predicted in their industry due to digital trends.
So, it would seem that many have some way still to go on their journey to digital transformation, if they’ve started on the path at all.
A central challenge for many is actually understanding what’s possible and how the concept can be applied to their business and the way teams work.
Digital transformation – and by implication technology - is no longer the exclusive domain of the IT department, although they should be responsible for applying a level of control and governance to prevent chaos ensuing.
We recently piloted a new workshop format – Office 365 Productivity Fundamentals – designed to help customer get a hands-on perspective of how this powerful suite of collaboration tools could actually be applied in their businesses in a truly practical environment.
The feedback was exceptional, so we’re in the process of planning more dates for the Autumn – you can register your interest using our get in touch form and we’ll confirm dates as soon as possible. Check out some of the feedback we received:
“For anyone wanting to gain a better understanding of Office 365 Teams, Planners and Groups and how they work together, then the TSG workshop is a good place to start.”
“The Office 365 workshop was extremely valuable, and I learnt a great deal about how to maximise the software not only for our marketing team, but for the business as a whole.”
“I thoroughly recommend the Office365 workshop. It has has opened my eyes on how powerful and beneficial Office365 could be working in our company.”
We already know from our work with a number of customers that if we help unlock these technologies and tools, we can create real heroes of the teams that roll them out across the business.
And we can also help remove some of the risk with our self-service training tool delivered in partnership with 365 Cloud Academy.
So, what are you waiting for? Isn’t it time you became a digital transformation superhero?