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Key drivers

Reasons to modernise your business communications now

ISDN end-of-life

By 2025 BT will be retiring traditional ISDN lines, meaning businesses still operating on ISDN must switch to a different service before the forthcoming end-of-life.

The deadline may seem distant, however, from 2020, BT will no longer take orders for ISDN; so the deadline actually isn’t as far away as it seems.

What's more, with the service becoming more expensive and less reliable, your business could experience costly downtime by putting off the inevitable.

It’s therefore essential to consider your options well in advance of this looming deadline.

Helpful resources

Read about the ISDN end-of-life on the blog

5 tips to improve your telephone systems ahead of the ISDN switch-off

Roll back the calendar to 2015, this was the first time the digital phone network switch off became common knowledge and the first time the looming 2025 deadline was announced.

Hosted Telephony: Where do I start?

Openreach (BT) has announced it will be retiring ISDN, this means adopting a hosted telephony system will not only serve as a catalyst...

Why UK businesses are choosing hosted telephony

As of 2025, Openreach (BT) will be retiring the Integrated Services Digital Network (ISDN), this change will affect hundreds of thousands of UK companies.

One million+ UK businesses will be affected by BT 2025 deadline

BT has announced it will end-of-life its Integrated Services Digital Network (ISDN) by 2025...

Mobility and flexibility

In recent years the traditional workplace has expanded to incorporate different ways of working that suit individual or business needs.

Work has evolved to become an activity that can be carried out from wherever, whenever, thanks to innovative technologies that enable increased mobility and flexibility.

For many, daily commutes to a shared office space are a thing of the past, with working from home, remote working and field based work all on the table as common work arrangements.

Both employees and buinesses are pushing the boundaries of where, when and how they work. However, to be successful in this new, virtual environment, employees need access to business data and applications, advanced communications tools, collaboration spaces, and their colleagues and customers on any device and any network.

Learn more about flexible working and mobility enabled technologies

Work From Home Week and the evolution of flexible working

This week we recognise ‘Work from Home Week’; a national campaign that aims to inform employers and employees alike of the benefits a more flexible approach to working could bring.

How Flexible Are You?

Nope, I’m not asking you to touch your toes (not this time anyway).

I’m talking about flexible working.

How nice would it be to speak to your bosses and ask for the ability to work from the comfort of your own home one day a week, to avoid that commute into work?

A flooded office, disaster recovery and working from home

Our Bellshill office experienced a flood during Work From Home Week, meaning we had to enact our disaster recovery plan without impacting our customers.

Digital transformation

You're likely to have heard this phrase being banded about a lot over the past few years, so much so that it may have lost meaning!

To put it simply, digital transformation is the use of technology to make substantial improvements to the performance and/or reach of your business - but this doesn't have to mean huge, expensive changes.

Digital transformation focuses on small, incremental steps you can take to improve your business' productivity and efficiency, streamline processes and ultimately increase profitability.

Although it may not immediately spring to mind when thinking about digitally transforming, your business communications strategy can play a big part in this journey to modernisation.


TSG customers making business communications part of their digital transformation journey