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SystemCare Support

What to expect from your investment

“Everyone I’ve dealt with at TSG have been truly excellent; they really know their stuff. The proactive days which we utilise for the development and improvement of our systems continue to be worth their weight in gold. In TSG we have found a true technology partner.”

- Tom, Joint Managing Director, Food Manufacturing

Keep your business running with a first-class SystemCare support package

With expertise across Microsoft Dynamics, SharePoint, Sage and Pegasus we’re perfectly placed to provide high quality support for your core business applications.

  • Telephone support

  • Remote support

  • Add-ins supplied by TSG

  • Initial data investigations

  • Assistance with standard reports

  • Remote data fixes where possible

  • Automated processes/workflows

  • 3rd party link issues

Getting the most from your SystemCare support package

As with any TSG SystemCare support, we offer the opportunity to add additional proactive days to your support contract.

These days can be used for a variety of tasks that will ensure everything is running smoothly and your users can get the most from the tools that are central to their roles.

What you can expect from signing up to SystemCare support from TSG...

  • General housekeeping

  • User management/security roles maintenance

  • Error log checking

  • Backup review

  • Database file size check

  • CRM server(s) review

  • SQL database optimisation

  • SQL performance tuning

  • SQL log files

  • SQL maintenance plans

  • Disaster recovery plan

  • Workflow maintenance

  • Software patches/hotfixes