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Our Managed IT services help you drive business success while securing your financial future.
Internal IT teams often struggle to provide consistent, high-quality service because they're under-resourced and lack the right tools. This can lead to a lot of frustration and impact your team's productivity.
We get it, and that's where we come in. By augmenting your IT team, we take care of managing all your devices - from purchase to replacement - and handle all end-user support issues. This way, your team can focus on more strategic initiatives. Our goal is to eliminate the friction and provide a seamless IT service experience, empowering your teams for greater success.
We provide support to your on-premises infrastructure.
Our System Care customers report really high levels of satisfaction with the service we provide – updating PC’s and servers to maintain security, maximizing the service life of IT assets.
We provision, configure, support, and manage a range of cloud services.
Our Cloud Care service monitors and optimises your cloud subscriptions – to minimize the amount you spend. On average it saves customers 20%.
We monitor, respond, and manage threats to keep our customers safe.
Our Cyber Care service constantly monitors your systems for suspicious activity. We either alert you to issues that need more investigation – or resolve them on your behalf.
We measure our client Net Promoter Score (NPS) across sales engagements, projects, and support tickets. Above 0 is good. Above 80 is world-class.
We have used TSG as our managed service provider for nearly three years providing us with support for our devices, provision of an Azure server for our data management tool and helping us in our journey to Cyber Essentials accreditation. We are always ready to recommend them to our own customers, their service is good and the account management service has been brilliant.
Claire Bayliss (Chief Operating Officer), 3C Consultants
TSG relies on three things: Great people. Great skills. Great processes.
We have over 220+ certified experts: all are dedicated to delivering excellent service. Our people are continuously growing and are always learning about the technologies we implement.
Our Microsoft certifications and accreditations showcase our expertise, while our industry certifications demonstrate our commitment to quality. We have experts across our partner platforms: Microsoft, Sage, and Pegasus.