Next-generation VoIP (Voice over IP) systems are being provided to businesses in a hosted environment, leveraging the move to cloud-based technologies.
The PBX is typically hosted within a cloud datacentre, TSG’s offer two industry leading solutions and platforms.
Gamma Horizon, a solution hosted, managed and updated by Gamma is an UK leading telephony solution, alternatively Microsoft Business Voice is embedded in to the Microsoft ecosystem, hosted within the Microsoft platform.
The solutions provide continuous development and maintenance with updates being made available to users on a regular basis without the need to plan for engineering or downtime for the business.
With the PBX hosted within the datacentre, access to the system is via either a standard internet or converged data connection (ADSL, FTTC, SOGEA, FTTP or Ethernet) with remote users being able to use their broadband service to access the system. Users have the choice of either industry-leading hardware (Polycom VVX IP phones) or softphones.
TSG’s hosted platform has been designed to be fully managed and supported via the TSG SystemCare teams, whilst providing a cost-effective route to get enterprise-grade telephony functionality within your business.