ZEN Outage on VPN Connections

Network Outage Affecting a few Leased Line Cusotmers (Latest) 


Start: Fri, 04/01/2019 09:30


Update: Fri, 04/01/2019 11:30


Engineers have put a work around in place for the London and Manchester Access routers.

Work is ongoing to determine the root cause and implement a full fix.

Affected circuits will see some packet loss while routes re-converge.

Posted: Fri, 04/01/2019 10:15 by Phil Gill

Fri, 04/01/2019 09:42



We are currently experiencing a network outage affecting a few of our customers. Our engineers are investigating and further updates will be posted here when available. Zen regret any inconvenience this may cause.