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Business connectivity

Delivering reliable connectivity solutions to underpin cloud services

Business communications encompasses connectivity, and connectivity underpins absolutely everything - from your emails to your internet and cloud-based applications. Pretty much everything you use to stay in touch with your business and your customers relies on connectivity.

Fast connection speeds and reliability are essential to keep your business systems running smoothly, which means traditional ADSL services rarely cope with the demands and expectations of users.


We're partnered with Zen, the UK's leading specialist business Internet Service Provider (ISP), to ensure that your connectivity is perfectly aligned with your technology strategy.

The multi-award winning company is widely acknowledged for exceptional levels of service and support, and has invested heavily in developing world-class network infrastructure.

Connectivity from TSG

  • Fast and reliable connections with outstanding service and support

  • Performance and reliability required to underpin cloud services

  • Scalable to adapt to changing bandwidth requirements

  • Guaranteed connection speeds for private networks

  • Reliability-backed with service level agreements

  • Affordable options for small businesses

“[TSG] knew that putting a massive amount of data into the cloud wasn’t necessarily the best solution for us, and instead came to us with a plan for a virtualised environment.”

 - Graeme, IT Manager, Engineering

Thankfully, the UK is currently going through a fibre optic broadband revolution and over 93% of the UK should have coverage.

Fibre brings significant advantages in terms of connection speeds, although as with ADSL these can be reduced during periods of high demand and the connection is asynchronous.
(That means data flows in only one direction at a time.)

Stepping up a level, EFM, NGA and Ethernet provide the guaranteed performance required to run a VPN or converged services such as IP telephony and unified communications (UC).

All offer protected bandwidth through an uncontended, synchronous connection along with a service level agreement (SLA) for recovery time and speeds determined according to budget and requirements.

Ethernet also allows point-to-point connection to connect two sites on a genuinely closed and secure circuit, making it a realistic alternative to internet access lines at both sites.

Comms and Connectivity Matrix

Business connectivity options:

  • Fibre

    • Fibre to the Cabinet (FTTC) becoming widely available.
    • Speeds of up to 76mbps.
    • Bandwidth to support multiple applications.
    • Next step up from traditional ADSL.
  • EFM

    • Ethernet in the First Mile (EFM).
    • Next step up from fibre broadband.
    • Structured 7-hour SLA for service recovery.
    • Connection speeds up to 35Mbps.
    • Synchronous non-contended connection.


  • EoFTTC

    • Next Generation Access (NGA).
    • Robust 4-hour SLA.
    • Connection speeds up to 10Mbps
    • Synchronous non-contended connection
    • Lower cost than leased lines


  • Ethernet

    • Connections speeds up to 1gbps.
    • Allows secure point-to-point connection.
    • Robust 4-hour SLA.
    • Synchronous non-contended connection.

TSG talks connectivity with Zen's Richard Tang