Head of Client Success
Tell us a little bit about your role here at TSG and how you help to support our customers
I’m Head of Client Success here at TSG. I have been taking care of customers across a variety of sectors for the past 38 years and I joined TSG back 2003. I am based in North Northumberland close to our TSG HQ and over the last 17 years I have worked in a variety of roles covering operations, customer care, commercial and sales.
I pride myself on the excellent relationships I build with my customers. I will always be honest, so we can build a long lasting, trusted partnership. Any time our customers have a query I will always listen ahead of considering solutions, I am here to support so that they do not have to worry. The most important thing is that they are getting the right return on their technology, and that it is delivering as required for their business.