Managed IT Support Bristol

Are you based in Bristol and looking for IT support? Our managed IT services and support help businesses like yours achieve growth and long-term success.

What Real IT Support Looks Like

Your internal IT team can’t be everywhere at once. That’s where IT support companies in Bristol like TSG come in, not to replace your team but to give them the backup they really need.

We don’t just show up when something breaks. We prevent problems before they cause disruption by supporting your existing team with more than one hundred highly certified engineers who understand your business. Instead of juggling multiple suppliers, you work with one partner who takes care of everything. Virtual machines. Azure services. Business broadband. Network infrastructure. Email security. We manage every device from purchase to replacement and provide end-user support, so your internal IT can focus on strategic work instead of reactive tasks.

Poor IT support isn’t just frustrating. It’s expensive. Unresolved issues slow down processes, undermine data integrity, and create workarounds that become part of everyday behaviour. When staff expect IT to fail, it affects morale and drags productivity across the entire organisation.

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System Care

We provide support to your on-premises infrastructure.

If you need help with your on-premises systems, you need System Care rather than general managed IT support. We take care of your IT estate, updating PCs and servers to maintain security and maximising the service life of your IT assets. This gives IT Directors a more stable environment, supports CTO planning, and offers CFOs clearer asset value over time.

Cloud Care

We provision, configure, support, and manage a range of cloud services.

Need help migrating to the cloud? Or need a hand overseeing your cloud subscriptions? Our Cloud Care service monitors and optimises your cloud software to minimise spend and improve efficiency. This supports Bristol organisations that want more predictable cloud costs, stronger managed IT hosting, and better visibility across their cloud estate.

Cyber Care

We monitor, respond, and manage threats to keep our customers safe.

Looking to improve your cyber health posture? Our Cyber Care service constantly checks your systems for suspicious activity and helps you reduce risk. We monitor, respond, and manage threats on your behalf, which strengthens your organisation’s resilience, supports your cyber strategy, and forms an important part of your wider IT disaster recovery service planning.

Flame Homeware Upgrade to Sage 200 on Azure to Improve Security and Efficiency Across the Business

Flame Homeware was dealing with an aging IT infrastructure after delays caused by the pandemic. The business needed a solution that improved operations, collaboration, and security while allowing them to continue using Sage with confidence.

TSG worked closely with the Flame Homeware team to explore opportunities and agree on a future-proof plan.

They chose to migrate their systems, including Sage 200, to the cloud because it offered better security and created space for their IT estate to grow in the future.

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Clients We Work With

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Our Microsoft Designations

Carl has the requisite combination of business experience and technical expertise that enabled him to understand clearly what we needed and how to best provide that… It has been a pleasure of working with Carl and his team to get Transform Housing into the world of business intelligence and we look forward to further collaboration.

David and James, Transform Housing

We have used TSG as our managed service provider for nearly three years providing us with support for our devices, provision of an Azure server for our data management tool and helping us in our journey to Cyber Essentials accreditation. We are always ready to recommend them to our own customers, their service is good and the account management service has been brilliant.

Claire Bayliss, Director

BioPhorum set out to radically improve our member experience as well as reduce our operational overhead. Our catch phrases were "delight customers" and "manage at scale". TSG supported BioPhorum on a multi-year journey to deliver a Microsoft platform solution which has met its first round of objectives and continues to provide a flexible platform for ongoing change within the business.

David Reinhardt, Head of IT & Platform One Project Manager

Overall, the transition to the Cloud was seamless and, for the majority of colleagues, almost imperceptible - which is always a good measure for any IT project. We really appreciate the ease and simplicity of logging on to and using the Azure Virtual Desktop. Working remotely has never been easier.

Chris Watkins, IT Lead