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Office 365 ROI for Broadland

The company

Formed in 1963, Broadland Housing Association manage a growing portfolio of more than 5,000 properties across North Suffolk & Norfolk, including everything from family homes and contemporary apartments, through to sheltered housing and housing with care properties.

The organisation's core mission is to help create thriving neighbourhoods and communities by offering a high-quality service that's fair to everyone.

The challenge

Broadland was keen to maximise its investment in technology, specifically the Office 365 suite, opting to redevelop its intranet system to provide staff with a more engaging and user-friendly digital workspace.

The housing association was also seeking a streamlined approach to educating staff on the various tools in the newly adopted Office 365 suite. 

The solution

TSG’s proven expertise in the social housing sector supported Broadland Housing's decision to partner with us on this project.

A fusion of LiveTiles & SharePoint were suggested to Broadland as the best approach to building an all-in-one content, collaboration and integration solution. Combining Microsoft's best-in-class user experience with the minimalistic and adaptable interface of LiveTiles, the TSG team were able to create a powerful solution that every department with the organisation would be able to benefit from.

Additionally, Microsoft's 365 Cloud Academy was adopted by the organisation as an out-of-the-box training resource, which could be accessed by Broadland staff to train flexibly on their own schedule.

“After building a lasting relationship and receiving recommendations from TSG, we decided to go ahead with the implementation of LiveTiles and subscribed to the 365 Cloud Academy online portal. We now use these valuable tools across the company, which helps us to be more agile and efficient”.

- Antony, Head of Digital Engagement, Broadland Housing