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Stop losing deals because your sales team can't find the information they need.
Dynamics 365 CRM brings your customers and business together so every opportunity gets the attention it deserves.
Your sales team is drowning in spreadsheets, sticky notes, and email threads. They're missing follow-ups, losing track of prospects, and spending more time hunting for information than actually selling.
Microsoft Dynamics 365 CRM gives you a centralised system that tracks every customer interaction, manages your sales pipeline, and ensures nothing falls through the cracks. Whether you're moving to the cloud or keeping things hybrid, you need your sales team working from the same playbook with the same information.
As your technology partner, TSG can implement Dynamics 365 CRM into your current business without the usual chaos that comes with new systems. We have certified Microsoft specialists who know how to get your sales team properly using the system instead of fighting it.
Here's the truth: your best salespeople are probably keeping their best prospects in their heads or personal notebooks. When they leave, so does your pipeline knowledge.
Dynamics 365 Sales stops this madness. Track every lead from first contact to closed deal. Manage your sales pipeline so you actually know what's coming in next quarter instead of hoping your sales team's forecasts are accurate.
What happens next:
Transform your sales operation where every interaction becomes an opportunity to grow revenue, not just another task to forget about.
Most CRM systems are glorified address books that nobody wants to use. Dynamics 365 Customer Insights actually tells you something useful about your customers.
Stop guessing what your customers want. Get real data about buying patterns, preferences, and behaviour. Create personalised experiences that customers respond to instead of generic marketing that gets ignored.
Integrate customer data from every touchpoint - sales calls, website visits, support tickets, social media - into one view that your team can use effectively. No more hunting through different systems to understand what a customer needs.
Empower your business to deliver experiences that keep customers coming back instead of driving them to competitors who understand them better.
Here's what most businesses get wrong: they implement CRM as a standalone system that doesn't talk to anything else. Your sales team enters data in the CRM, your finance team works in a different system, and nobody has the complete picture.
Dynamics 365 Business Central integration means your sales data flows directly into your ERP system. Quotes become orders, orders become invoices, and everyone works from the same information. No double data entry, no version control nightmares, no arguments about which system has the "real" numbers.
Microsoft designed these systems to work together, not against each other. When a deal closes in your CRM, the finance team already has what they need to process the order and track profitability.
By partnering with TSG, we build an integrated system designed specifically for your business processes, not generic workflows that force you to change how you operate.
Most IT companies can install Dynamics CRM. Getting your sales team to use it properly? That's a different challenge entirely.
We understand that Dynamics CRM support isn't about the software - it's about adoption. Your sales team needs to see immediate value, not additional administrative burden. We configure systems around how your team actually sells, not how software vendors think they should work.
Our track record speaks for itself: hundreds of successful CRM implementations across every industry. We know which features drive results and which ones create resistance. More importantly, we provide ongoing training through TSG Academy and measure success by your sales outcomes, not just software installation.
We're not just another Microsoft partner with badges on the wall. We're specialists who understand that technology only works when people embrace it to drive business results.