Scape UK provides student accommodation at several sites in the south of England, with over 2,000 rooms in buildings that are perfectly placed for universities in London and Surrey.
The accommodation provider prides itself in offering places to live and work that are a cut above the rest, making sure that its students have everything they need to feel safe, calm and at home.
Scape recognised it needed a business intelligence solution that could ensure its data was accurate, current and presented in one place as a 'single version of the truth'. Previously, the reporting process was very manual, time-consuming and potentially prone to errors. Accessing a PEX Software online booking system, Scape needed to be able to easily monitor and analyse occupancy rates of each of its sites over time to ensure they are in line with predicted booking forecasts. It also wanted to profile the students by demographics, such as age, nationality and university.
“As with any business, we have numerous and frequent questions that we want to be able to answer quickly. Before Qlik Sense, these questions would take half an hour to get the answer. Now, using TSG’s Qlik solution, answers to these questions are available in just a couple of clicks.”
- Andrew Jackson, Finance Director, Scape Student Living
Using Qlik Sense and working closely with the major stakeholders at Scape, TSG was able to connect to the source data for the online booking system and quickly merge this data with the expected booking forecasts (stored in Excel) to provide a single dashboard for the business.
During the project, several data anomalies were detected using Qlik Sense (which may otherwise have gone unnoticed) and, working with the Scape reporting team, TSG was able to transform the data into meaningful dimensions and measures to ensure that Scape could be confident that its data was accurate.
Using Qlik Sense, the business is now able to provide its users with up-to-date dashboards, allowing them to track occupancy rates and access 'one version of the truth" on a daily basis.
Thanks to the software's outstanding mobility functionality, the dashboards are now available on-the-go, allowing users to access the dashboards at any time, on any device. Additionally, manual data exports and time-consuming data manipulation is now a thing of the past,
Due to the success of the project in the UK, Scape is now looking at implementing the same solution in its Australian branch.
"Using Qlik Sense has given us a lot more confidence in our data. I am now able to easily identify if something doesn't look quite right and take action."
- Hannah Meakin, Commercial Finance Analyst, Scape Student Living