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We keep your IT running. You keep growing your business. Simple. Our IT managed services include infrastructure, cloud, and cyber support for your ambitious business.
Internal IT teams often struggle to provide consistent, high-quality service because they're under-resourced and lack the right tools. This can lead to a lot of frustration and impact your team's productivity.
We get it, and that's where we come in.
By collaborating with your IT team, we take care of managing all your devices - from purchase to replacement - and handle all end-user support issues. Our goal is to eliminate the friction and provide a seamless managed IT support, empowering your teams for greater success.
We provide support to your on-premises infrastructure.
Our System Care customers report really high levels of satisfaction with the service we provide – updating PC’s and servers to maintain security, maximising the service life of IT assets.
We provision, configure, support, and manage a range of cloud services.
Our Cloud Care service monitors and optimises your cloud subscriptions – to minimise the amount you spend. On average it saves customers 20%.
We monitor, respond, and manage threats to keep our customers safe.
Our Cyber Care service constantly monitors your systems for suspicious activity. We either alert you to issues that need more investigation – or resolve them on your behalf.
Carl has the requisite combination of business experience and technical expertise that enabled him to understand clearly what we needed and how to best provide that… It has been a pleasure of working with Carl and his team to get Transform Housing into the world of business intelligence and we look forward to further collaboration.
David and James, Transform Housing
We have used TSG as our managed service provider for nearly three years providing us with support for our devices, provision of an Azure server for our data management tool and helping us in our journey to Cyber Essentials accreditation. We are always ready to recommend them to our own customers, their service is good and the account management service has been brilliant.
Claire Bayliss, Director
BioPhorum set out to radically improve our member experience as well as reduce our operational overhead. Our catch phrases were "delight customers" and "manage at scale". TSG supported BioPhorum on a multi-year journey to deliver a Microsoft platform solution which has met its first round of objectives and continues to provide a flexible platform for ongoing change within the business.
David Reinhardt, Head of IT & Platform One Project Manager
Chris Watkins, IT Lead
Here's how it works: we learn your business, fix what's broken, then stick around to keep it running. Whether you need us to fill gaps in your IT team or bring specialist skills for specific projects – we're there. Think of it as having 100+ certified engineers on standby without the overhead. Your team stays in control, your systems stay up, and you stop losing productive hours to IT friction.
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TSG relies on three things: Great people. Great skills. Great processes.
We have over 220+ certified experts: all are dedicated to delivering excellent service. Our people are continuously growing and are always learning about the technologies we implement.
Our Microsoft certifications and accreditations showcase our expertise, while our industry certifications demonstrate our commitment to quality. We have experts across our partner platforms: Microsoft, Sage, and Pegasus.