Dynamics 365

Thrive in the face of today's business challenges by bringing your customers and business together with the next generation of CRM and ERP applications.

CONNECT YOUR TEAMS WITH A SINGLE SOLUTION

Modern day business challenges require modern solutions that can be tailored to your organisation. Whether you’re moving your infrastructure to the cloud or keeping things more hybrid, you need to ensure your teams have access to a unified solution with seamless integrations. With the end of Dynamics CRM/365 on-premises in sight, it’s best to start thinking about what you’re going to need in order to futureproof your business.

One version of the truth

Microsoft Dynamics 365 is a cloud-based software platform, that unites powerful Microsoft software products including CRM, ERP, Power Apps and the rest of the Microsoft 365 application stack. By being able to have a 360-degree view of your entire organisation, you can uncover real-time insights to build a more successful business.

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Dynamics 365 Customer Engagement (CRM)

Dynamics 365 Customer Engagement (D365 CRM) provides a scalable and extendable platform which records customer interactions from sales and customer service to marketing and more. As with all solutions in the modern Microsoft ecosystem, Dynamics 365 Customer Engagement comes with in-built artificial intelligence (AI) to allow you to better understand your customers, including building a customer satisfaction score (CSAT) to let you know how happy your customers are.

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Why Dynamics 365 CRM?

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Seamless integration with hundreds of external services

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Streamline key business processes

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Access key customer information anytime on any device

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In built analytics and AI

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Dynamics 365 Business Central (Formerly NAV)

Dynamics 365 Business Central (BC) is a one-stop business management solution designed to streamline your processes, help you to make smarter decisions and accelerate the growth of your business. Microsoft Dynamics 365 BC is a fully customisable integrated ERP solution, ideal for businesses with rapid growth. By partnering with TSG, we can build an ERP system that is designed specifically for your business.

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Why Dynamics 365 BC?

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Stay connected wherever you work from

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Have greater control over business processes

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Reduce risk and maintain compliance

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Out of the box integration with the Microsoft suite

What are the benefits for your departments?

Optimise your financial operations with accessible insights, augmented processes and simplified compliance.

Identify and cultivate stronger connections with the ability to work more efficiently and effectively within your team. D365 will help you to find and nurture the right leads for your organisation, create connected customer experiences and stay on top of the latest trends in your markets.

Your customers deserve the best and with D365 you can exceed their expectations. You can deliver more positive customer experiences, and help your team to be more efficient.

It can be difficult to manage a large workforce and with D365 you’ll be able to take the work out of managing your workforce. With the easy-to-use self-service HR tools, you can empower your employees to get information they need on their own so you can focus on more.

As a business leader you’ll be looking for a solution that can empower your employees, build stronger customer relationships and streamline productivity. With D365 and our expertise, we can build a tailored solution that meets your overall business aims and outcomes.

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