If you’re planning to carry out your own upgrade then, as was the case last year, the release specific to your site can be downloaded from the Pegasus Download Centre https://infor.subscribenet.com/control/epny/login. If you have already requested a login, you can use the same login to access the software for this Payroll release. If you have forgotten your password, please use the “forgot your password” link on the Download Centre site.
If you don’t yet have a Download Centre login then please email payroll.upgrade@tsg.com stating your company name, license number, contact name and the email address to be registered. You will be sent an email from Pegasus Software to allow you to confirm your registration and allow you to login to the site to download the software.
Please note that this email will come from Infor and might be caught in your junk mail or spam filter, so be sure to check for that.
If in doubt as to any other pieces of software within your Opera3 system, e.g. bespoke or any third-party software, please log a support call through the normal channels using Connect 365 Log a support request – Technology Services Group (tsg.com)
Please note that assistance with self-upgrades is not covered by your support contract and will be chargeable.
There is a lot of information available at the Pegasus Information Centre that is worth keeping an eye on regarding release information. This includes instructions on how to carry out your upgrade in the Checklist Guide.
Please see link below
https://docs.pegasus.co.uk/Guides/Latest/Opera3/Opera3_Payroll_Upgrade_2025_Checklists_Guide.pdf
Please ensure your systems meet the software requirements for the upgrade.
You will need a new activation if upgrading from Opera3 V2.96.00 or later.
This year the Online Filing Manager software will not require an upgrade.
An Update Data Structures routine must be run on all company datasets. Please ensure you select the option to update the Tax and NI tables.
Before installing the update, please check and note the Apprenticeship Levy and Employment Allowance for each payroll company.
For those of you who have already booked a consultant to carry out your upgrade please ignore the above, we will do all of it for you!
If you would like to book an upgrade, please let us know by contacting your TSG CSM or contact a Pegasus specialist via payroll.upgrade@tsg.com .
