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Your Team Is Doing Work Your Technology Should Be Doing.  

See how AI and Microsoft Power Platform handle two of the most time-consuming processes in housing operations.
30 minutes, real stories, no sales pitch.

16 July 2026            10:30 GMT             30 mins 

About This Webinar

Fire risk assessments generate pages of complex compliance data. Right now, most housing teams are reading through those documents manually, pulling out repair tasks by hand, and keying them into their housing management system line by line. It's slow, it's error-prone, and it ties up people who should be doing higher-value work.

Payment requests follow a similar pattern. Every housing association has its own approval rules, payment types, and process stages, and when those rules change, the system needs a developer to update it. That means delays, costs, and workarounds.

This session tackles both problems. You'll hear how AI was used to extract structured data from a real fire risk assessment and turn it into an import-ready file for Keystone, and how a Power Platform application was built to handle payment requests with configurable rules, so the housing team can change the process without touching the code.

Agenda

10:30

Welcome and introduction 

10:35

How AI is turning fire risk assessments into repair-ready data for Keystone 

10:45

Building a payment request process that adapts without developer involvement  

10:50

Customer story and live Q&A

10:55

Your next step

What You'll Learn

How AI extracts repair tasks from fire risk assessments and turns them into Keystone-ready data 

How a configurable payment request app removes developer dependency when your process changes 

What Power Platform looks like when it's built around real housing workflows

How to move from manual document processing to automated, structured outputs 

Who Should Attend

CFO Finance Director Finance Manager ICT Manager Head of ICT Operations

Your Hosts

Sergio Giusti

Senior Solutions Architect

Sergio has worked with housing associations on SharePoint, Power Apps, and EDRM implementations, including building intranets for 400+ employees and delivering Power Apps for operational workflows. He leads this session, walking through how AI and Power Platform have been used to solve real housing problems.

Sammy Murray

Customer Success Director | Housing

Sammy works directly with housing association customers, understanding their operational challenges and connecting them with the right TSG expertise. She co-hosts the session and leads the Q&A.

Guest Host

Paul Carter

Digital Services Developer | mhs homes

Paul has over 15 years of experience creating and improving digital services. Since moving into the housing sector, he has led digital transformation projects across communications, business improvement, and ICT, with a focus on building practical business applications in Microsoft Power Platform.

Next in the Series

What's Working in Housing: Cloud Optimisation with Dan Reese

Date:Thursday 27th August 2026

Time:10:30 GMT

Duration:30 minutes

Format:Online Event

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