Everything You Need to Know About Pegasus Opera 3

Pegasus Opera 3

Are you running a UK business with 1 –100+ employees, wrestling with separate finance, supply chain management, payroll, CRM, and service systems that don't talk to each other? Tired of chasing data across multiple platforms, manual workarounds, and that nagging feeling you're missing something important in your numbers?

Here's the truth: Pegasus Opera 3 eliminates that headache. Instead of juggling disconnected systems, you get one integrated platform that works together seamlessly. No more double entry, no more reconciliation nightmares, no more wondering if your data is accurate.

Ready to see how this ERP solution could transform your day-to-day activities? Contact our team for a no-obligation consultation.

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What is Pegasus Opera 3?

Pegasus Opera 3 is an award-winning, fully integrated ERP system that eliminates the need for separate finance, supply chain management, payroll, CRM, and service platforms. It's built to grow with your business and adapt to changing needs.

Pegasus Software is a UK-based business management software developer with over 40 years of experience in delivering accounting, payroll, and enterprise resource planning (ERP) solutions. The company is best known for its flagship product, Pegasus Opera, now in its third major iteration - Opera3 SQL SE.

In 2006, Pegasus was acquired by Infor, a global enterprise software company headquartered in the United States. Despite the acquisition, Pegasus has retained its strong UK presence and continues to serve thousands of businesses - particularly SMEs that have outgrown spreadsheets but don't need enterprise-level complexity.

If you're currently wrestling with an ageing ERP system, you're not alone. As we explore in our no-nonsense guide to replacing your ERP, most UK businesses with 100-1,000 employees will consider an ERP replacement within the next three years - either because they've outgrown their current system or because vendors are no longer investing in older solutions.

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Who Actually Needs Pegasus Opera 3?

Pegasus Opera 3 works best for small to medium enterprises with 1-100+ employees, though it can stretch to support businesses with more employees if you need it to. Whether you're looking for Pegasus Opera 3 software for manufacturing, service companies, or retail operations, it adapts to your industry needs.

The reality is, it's particularly strong for UK-based companies across various sectors. Here's where it really shines:

Finance and Accounting 

What most businesses get wrong about financial systems is thinking they need something complicated. The platform does the heavy lifting, eliminating complexity:

  • Sales, Purchase, and Nominal Ledgers: Track income, expenses, and accounting entries properly - no more guessing where your money went.
  • Cashbook and VAT Management: Built-in UK VAT and EC VAT compliance. One less thing to worry about come year-end.
  • Multi-Currency Support: If you trade internationally, this handles exchange rates automatically - none of that manual calculation nonsense.
  • XRL Integration: Pull live financial data straight into Excel. Your team gets the reports they need.
  • Fixed Assets and Costing: Track depreciation and allocate costs by department. Track job costs and revenues against budgets. Essential if you want to know where you're generating profit.

These aren't just features - they're the foundations that keep ambitious SMEs running efficiently and compliant. If you're searching for Pegasus Opera 3 accounting software that truly understands UK business requirements, this ticks every box.

The reality is that most finance teams waste enormous amounts of time on manual processes. Whether it's staff expenses causing grief or struggling to close books quickly enough for meaningful board discussions, these inefficiencies compound. If you're interested in how timing affects your financial reporting quality, read our insights on whether your finance system dictates your board meeting timing.

Payroll and HR

Here's something interesting: over 60% of Pegasus customers at TSG use the payroll module. There's a reason for that - it actually works:

  • HMRC Compliance: RTI submissions and legislative updates happen automatically. No more panic when regulations change.
  • Payroll Journaling: Integrates directly with your General Ledger and Cashbook. One entry, updates everywhere.
  • Web Exchange Module: Employee self-service for payslips, leave requests, and personal data. Cuts admin time dramatically.
  • Personnel Records: Contract tracking, training records, and performance management in one place.

If you've got complex payroll needs or a growing team, this removes the monthly headache. For businesses considering Pegasus Opera 3 payroll solutions, the compliance automation alone justifies the investment.

Customer Relationship Management (CRM) 

Most CRM systems are either too simple or impossibly complex. Opera 3's CRM hits the sweet spot for growing businesses:

  • Customer and Prospect Management: Detailed interaction history and preferences. Actually useful for sales conversations.
  • Sales Pipeline Tracking: Monitor opportunities from lead to conversion with forecasting that means something.
  • Document Management Integration: Quotes, contracts, and communications attached to customer records. No more hunting through email.
  • Marketing Campaigns: Audience segmentation and campaign tracking for measurable ROI.

CRM integration means your sales and service teams work from the same information - revolutionary concept, we know. Whether you need Pegasus Opera 3 CRM for lead management or customer service, it handles both effectively.

Supply Chain and Inventory Management

If you're still managing stock on spreadsheets, stop. The system handles end-to-end supply chain operations properly:

  • SOP and POP Modules: Automate sales and purchase order processing. From quote to delivery without the manual handoffs.
  • Stock Control and Stock Take: Real-time inventory tracking and valuation. Know what you've got and what it's worth.
  • Bill of Materials (BOM): Essential for manufacturing. Track components and assembly costs accurately.
  • Requisition and Period-End Routines: Manage procurement and reporting cycles systematically.

These tools help businesses reduce waste, improve fulfilment accuracy, and actually know where their inventory stands. For companies evaluating Pegasus Opera 3 inventory management systems, the real-time visibility alone transforms operations.

Manufacturing and Distribution

Opera 3 integrates with Operations II for comprehensive manufacturing support:

  • Production Control and Scheduling: From sales orders to delivery and invoicing - the full workflow.
  • Material Requirements Planning (MRP): Aligns inventory with production needs. No more over-ordering or stock-outs.
  • Quality Management: Ensures consistency and compliance throughout production.

This works particularly well for manufacturers who need tight integration between production and finance. Businesses researching Pegasus software often find this level of integration impossible to replicate with separate systems.

Considering Pegasus Opera 3 for your manufacturing or distribution business? Speak to our manufacturing specialists who understand your sector's unique challenges.

Construction and Project Management

Construction firms face unique challenges. Pegasus CIS addresses them head-on:

  • Contract Costing and CIS Modules: Track project costs and subcontractor payments accurately.
  • Document Management: Store and retrieve contracts, drawings, and compliance documents in one system.
  • Project Accounting: Allocate costs and revenue to specific jobs or phases.

The modularity and compliance features make it a strong fit for project-based industries with regulatory oversight. For construction companies exploring Opera 3 project management solutions, the CIS compliance automation saves countless hours each month.

We work with a variety of industries; we aren’t a one-size-fits-all company instead we tailor our solutions and guidance to exactly what you need. Get in touch and we can discuss how your current IT estate may be holding you back.

Core Pegasus Opera 3 Solutions

Financial Management

The platform gives you complete control over your finances, eliminating the complexity of enterprise systems:

  • Sales, Purchase, and Nominal Ledgers: Track every penny with precision, not guesswork.
  • Cashbook and VAT Management: Bank transactions and VAT compliance handled properly.
  • Multi-Currency Support: Real-time exchange rate handling for international trading.
  • XRL Integration: Live financial data into Excel for the reports you actually need.
  • Fixed Assets and Costing: Asset depreciation monitoring and accurate departmental cost allocation.

CRM Capabilities

Build stronger customer relationships and streamline sales, keeping things simple:

  • Customer and Prospect Management: Detailed interaction records that sales teams actually use.
  • Sales Pipeline Tracking: Opportunity monitoring with forecasting tools that work.
  • Document Management Integration: Everything attached where it belongs - no more email archaeology.
  • Marketing Campaigns: Audience segmentation and performance tracking for measurable results.

Supply Chain Management

Manage inventory and procurement efficiently without the spreadsheet chaos:

  • Stock Control and Stock Take: Real-time visibility into what you have, where it is, and what it's worth.
  • Sales and Purchase Order Processing (SOP & POP): Automated workflows from quotation to delivery.
  • Bill of Materials (BOM): Component tracking and assembly costing for manufacturers.
  • Supplier and Customer Transaction History: Improve negotiations with detailed records.

Payroll & HR

Simplify payroll and personnel management with compliance-ready tools:

  • Automated Payroll Calculations: Salaries, deductions, pensions, and statutory payments handled properly.
  • Personnel Records: Employee details, contracts, training, and performance in one system.
  • HMRC Compliance: RTI submissions and legislative updates built in.

Business Intelligence

Powerful reporting, keeping things simple compared to enterprise BI tools:

  • Pegasus XRL: Pull live data into Excel for custom dashboards your team will actually use.
  • Qlik Sense Integration: Visualise trends and KPIs with advanced analytics.
  • Multi-Level Financial Analysis: Drill down into cost centres, departments, and projects.
  • Data Connector (Opera3 SQL SE only): Link with Power BI, SharePoint, and Excel for deeper insights.

These reporting capabilities transform how businesses make decisions. Companies implementing the system's business intelligence often discover insights they never knew existed in their data.

Here's a question: do your people use Excel for anything other than adding up? If they're building complex spreadsheets to analyse business data, you're missing the power of integrated reporting that the platform provides.

Manufacturing Solutions

End-to-end manufacturing operations support:

  • Bill of Materials (BOM): Define and manage components for finished goods properly.
  • Contract Costing: Track costs across projects for accurate profitability analysis.
  • Production Planning: Align inventory, labour, and timelines to meet demand.
  • Integration with SOP/POP: Seamless flow from order to production to delivery.

Key Features & Benefits

Here's what this ERP solution actually delivers for ambitious businesses:

  • Financial Management: Comprehensive tools that work - ledgers, accounts payable and receivable, budgeting, and planning.
  • Modular Architecture: Built modularly so you pay for what you need. Start with financials, add CRM, payroll, or supply chain as you grow.
  • Supply Chain Management: Streamlined procurement, inventory management, and order processing.
  • Project Accounting: Track project costs, revenues, and profitability accurately.
  • Customer Relationship Management (CRM): Manage customer interactions and sales activities effectively.
  • Payroll & HR: Handle payroll processing, employee records, and HR management properly.
  • BI Reporting: Business intelligence and reporting that enables better decisions.
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Pegasus Opera 3 Benefits

Pegasus Opera benefits for businesses that matter to your bottom line. Here's what this means for your company processes:

  • Enhanced Decision-Making: Real-time data access and meaningful reporting enable quicker, better-informed decisions. for businesses that matter to your bottom line.
  • Automation: Reduces manual processes dramatically - increases efficiency and accuracy while cutting errors.
  • Integration: Works with other systems to provide a unified view of operations.
  • Cost-Effective: Low-risk entry to automated reporting with fixed implementation fees and predictable licensing.
  • Cloud and On-Premises Options: Deploy however suits your current IT setup - on-premises or cloud hosting.
  • Customisable & Expandable: Tailored menus and flexible customisation for different users and departments.
  • Flexibility: Pay for what you use. Add modules as your business evolves without system overhauls.
  • Scalability for Growing Businesses: Designed to grow with you from 1 to 100+ employees without requiring a complete system replacement.

 

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Top Competitors to Pegasus Opera 3

The reality is, you've got several options. Here's how they stack up:

1. Microsoft Dynamics 365 Business Central

Cloud-based ERP with financials, supply chain, CRM, and HR modules. Strong scalability and Microsoft integration, but complexity can overwhelm smaller teams.

2. Sage Intacct & Sage 200

Popular among SMEs for financial management. Intacct is cloud-native; Sage 200 offers hybrid deployment. Familiar to many UK businesses.

3. NetSuite by Oracle

Comprehensive cloud ERP with strong accounting, inventory, and ecommerce capabilities. Global scalability but can be overkill for UK SMEs.

4. Acumatica

Cloud ERP for mid-sized businesses with flexible licensing and mobile accessibility. Competes directly with Opera 3, but has a smaller UK presence.

5. SAP ECC

Enterprise-grade ERP for large organisations. Deep functionality, but more complex and costly than most SMEs need.

6. ActiveCampaign

Primarily CRM and marketing automation. Strong in email marketing but lacks the integrated ERP capabilities.

Pegasus Opera 3 VS Competitors

Feature / Platform Pegasus Opera 3 Microsoft Dynamics 365 Business Central Sage 200 / Intacct NetSuite (Oracle) Acumatica
Deployment Options On-premises & cloud Cloud Hybrid (Sage 200), Cloud (Intacct) Cloud Cloud
Target Business Size SMEs (1 –100+ users) SMEs to mid-market SMEs to mid-market Mid-market to enterprise SMEs to mid-market
Modular Architecture Yes - finance, supply chain CRM, payroll, BI, etc. Yes - finance, sales, service, etc. Yes - finance, payroll, HR, etc. Yes - full ERP suite Yes - flexible modules
Integration Capabilities Email, Excel, API, Data Connector, Qlik, Accounts Payable Automation Microsoft 365, Power BI, Azure Sage CRM, Excel, Power BI Shopify, Salesforce, SuiteApps REST APIs, third-party connectors
Reporting & Analytics Pegasus XRL, Qlik, Excel Power BI, built-in dashboards Sage Intelligence, Excel Advanced BI, real-time dashboards Custom dashboards, Power BI
Mobile Accessibility Via cloud hosting Native mobile apps Limited (Sage 200), Full (Intacct) Native mobile apps Full mobile support
Compliance & Localisation UK payroll, HMRC, GDPR, VAT Global compliance, UK localisation UK payroll, HMRC, GDPR Global compliance, multi-currency UK localisation available
Implementation Timeline Several weeks to a few months (partner-led) Weeks to months (partner-led) Weeks to months Months (complex deployments) Weeks to months
Licensing Model Per-user, per-module Per-user, subscription Per-user, per-module Subscription-based Subscription-based
Support Ecosystem UK-based partners (e.g. TSG) Microsoft partner network Sage partner network Oracle partner network Acumatica VARs
Strengths UK SME focus, modularity, compliance Microsoft ecosystem, scalability Familiarity, UK compliance Scalability, global reach Flexibility, cost-effective
Challenges Limited global scalability Complexity for small teams Limited cloud maturity (Sage 200) Higher cost, complex setup Smaller partner ecosystem

Pegasus Opera 3 Support Services

Here's the truth about ERP support: the quality depends entirely on your implementation partner. Choose badly, and you'll regret it. Choose well, and your system becomes a business asset.

Understanding what price you pay for poor support is crucial. Over the lifetime of any business system, support costs are often more significant than the initial software investment. Poor support frustrates staff, creates business friction, and encourages dangerous workarounds that become institutionalised.

Implementation Support

Pegasus Opera 3 offers structured implementation to ensure smooth deployment:

  • System Setup: Guided configuration of core modules - financials, supply chain, payroll, CRM done properly from the start.
  • Recommended Setup Order: Step-by-step integration approach for optimal performance.
  • Partner-Led Deployment: Certified partners like TSG provide tailored implementation plans, including data migration and thorough system testing.

Training Programmes

If your IT partner isn't training your people properly, find someone better. Here's how we deliver Pegasus training at TSG:

  • TSG Academy: Free learning platform with self-paced courses for clients.
  • On-site and Remote Training: Delivered by specialists covering all aspects of the system and reporting.
  • Customised Learning Paths: Tailored to business roles and operational needs for relevant, practical learning.

Technical Assistance

Ongoing technical support:

  • Dedicated Helpdesk Teams: Experts like Steve Willis and team offer troubleshooting and configuration assistance.
  • System Care Contracts: Specialised Pegasus Opera 3 help and guidance packages that separate Pegasus-specific issues from general IT concerns.
  • Remote and Onsite Support: Available for urgent fixes, system audits, and performance optimisation.

Software Updates and Maintenance

Pegasus Opera 3 is continuously improved:

  • Regular Updates: Ensuring compliance with HMRC, GDPR, and other UK regulations.
  • Security Enhancements: Including audit logs and data health checks.
  • Future-Proofing: Defined roadmap supporting long-term development and Microsoft best practices compatibility.

Partner Network Resources

Pegasus operates through a robust partner ecosystem:

  • Certified Partners: Partners are focused on maintaining visibility and client retention. TSG offers implementation, training and Pegasus Opera 3 SQL SE tuning and assistance packages.
  • Support Quality Metrics: Net Promoter Score (NPS) evaluation of partner performance and customer satisfaction.

Integration Capabilities

Pegasus Opera3 / SQL SE integrates with a wide range of applications and services:

  • API and Data Exchange: Connects with external systems for smoother workflows (SE only).
  • Pegasus Email Software: Built-in email integration for communication and notifications as well as Microsoft Outlook.
  • Mobile Accessibility: software can be Cloud based
  • Power BI, SharePoint, Excel: Data Connector enables deep analytics using familiar tools (SE only).
  • AP Automation: Accounts Payable (AP) Automation with Purchase Order Processing (POP) (SE only).

Here are the integrations that really make Pegasus Opera 3 SQL SE stand out:

Pegasus Email Software Integration with AP Automation

Native integration with the email system enables:

  • Automated alerts and notifications for approvals, invoice processing, and workflow updates (SE only with AP Automation).
  • Document attachments directly from within the system - invoices and credit notes

Third-Party Application Connectivity

Opera 3 SQL SE connects with external platforms effectively:

  • Integration with Qlik Sense for advanced analytics and reporting delivers meaningful business insights.

API and Data Exchange Options

Pegasus Opera 3 SE supports bespoke API solutions:

  • Smooth data exchange between Opera 3 SQL SE and other business applications.
  • Custom integrations tailored to specific operational needs - e-commerce platforms, external reporting tools.
  • Enhanced operational efficiency through automated data flows and reduced manual input.

The Pegasus Data Connector enables integration with:

  • Power BI, Excel and SharePoint for advanced reporting and dashboard creation.
  • Build real-time, cross-functional insights using tools your team already knows.

Mobile Accessibility

Opera 3 supports mobile access through:

  • Cloud hosting options enabling secure remote login from any device.

Real-Time Data Integration

Across all integration points, Opera 3 / SQL SE ensures:

  • Immediate visibility of financial, operational, and customer data.
  • Faster decision-making through real-time insights and automated reporting.
  • Reduced manual processes thanks to seamless data flow between modules and external systems.

Case Study: Qlik's Integration with Pegasus Empowers Labfacility's Accounting Team

Labfacility had physical servers at both sites, but the connection was slow and unreliable, causing frequent connection losses. If the Pegasus server in Bognor Regis went down, it affected the other site too - disrupting operations across the business.

To modernise Labfacility's IT estate, TSG and the Labfacility team implemented Microsoft Azure and moved Pegasus to the cloud. This meant Pegasus could still be used, but on a much more reliable network.

The cloud migration was the initial project. The platform on the cloud enabled seamless integration with Qlik - a data integration, analytics, and AI platform that changed how Labfacility operates. It's been the most significant operational change in 20 years. Reporting and data visibility improved dramatically since implementation.

Labfacility Study Featured

Getting Started with Pegasus Opera 3 / SQL SE

System Requirements

Pegasus Opera 3 deploys on both stand-alone PCs and client-server environments. Key requirements:

  • Operating System: Windows Server 2022, 2019 ,2016 or Windows 11 for client machines.
  • Database: Microsoft SQL Server (full or SQL Express depending on users and data size) for Opera 3 SQL SE.
  • Hardware: Servers Minimum 16GB RAM, SSD storage recommended for proper performance.
  • Browser: Microsoft Edge, Microsoft Internet Explorer 11.x, Google Chrome (latest version). Required for accessing online help and cloud-hosted modules.
  • Microsoft Semi-Annual channel updates supported only.

Licensing Options

Licensing is flexible and tailored to business size and needs:

  • User Licensing: flexible user licencing
  • Module-Based Licensing: Choose only the modules you need - Payroll, CRM, SOP.
  • Third-Party Licences: Some deployments include Qlik, AP Automation, or Data Connector tool licences.

Implementation Timeline

Implementation is partner-led and includes:

  • System Setup: Configuration of modules - financials, payroll, CRM etc
  • Recommended Setup Order: Structured rollout plan ensuring smooth integration.
  • Data Migration and Testing: data migration from legacy systems and validation checks.
  • Training and Go-Live Support: Onsite or remote training followed by live support during launch.

Timelines vary based on complexity. Small projects complete within weeks; larger deployments longer.

Cost Considerations

Costs are influenced by:

  • Licensing Type: Per-user and per-module pricing.
  • Professional Services: Charged on time & materials basis, invoiced monthly or at project milestones.
  • Cancellation Fees: Up to 50% of project cost may be charged if cancelled within 10 working days of start.
  • Support Contracts: Optional system care packages for ongoing maintenance.

How TSG Delivers support for Pegasus Opera 3 / SQL SE and other services

Dedicated Support Desk with experienced personnel

Qlik Starter Pack for ERP: Comprehensive out-of-the-box reporting with pre-configured dashboards for financial insights and sales performance. Reduces manual processes with automated dashboards. Integrates directly with Opera Pegasus, pulling near real-time data into the cloud and transforming it into ready-to-use data models.

System Care and TSG Academy: System Care customers access TSG Academy, which offers free training to help users maximise the software. TSG also provides procurement services with fixed markup to save time and money.

Cyber Care Service: Constantly monitors systems for suspicious activity, alerts users to issues requiring investigation, or resolves them on your behalf. Ensures only the right people access critical business data with proactive monitoring and alerts.

Cloud Care Service: Monitors and optimises cloud subscriptions to minimise costs - saving customers an average of 20%. Ensures you only pay for resources you actually use.

On-Site Service Management: Outstanding support delivered by working on-site one day per week.

Procurement Services: Recommendations and equipment procurement on your behalf, offering our buying power advantage with fair pricing policy.

Training and Support: Setup, assistance, and training for team members to ensure effective use of software and services.

Licensing and Support: Various licensing options including Qlik Analyser, Qlik Professional, and Qlik Analyser Capacity to meet different user needs.

Cyber Security Monitoring: Cyber Care service includes real-time monitoring, threat alerting, automated responses, and expert-led reviews protecting IT infrastructure from cyber threats.

Whether you need Pegasus Opera 3 implementation support, ongoing system maintenance, or training for your team, our comprehensive assistance packages ensure you get maximum value from your investment.

Ready to explore how TSG's Pegasus Opera 3 technical assistance can transform your operational workflows? Get in touch with our team for a detailed consultation.

Frequently Asked Questions

Pegasus Opera 3 is a comprehensive business management solution designed to streamline operations and enhance decision-making efficiency. It integrates various business functions into a single system.

Speak to Our Pegasus Specialists Today