IT Support Manchester: Managed Services That Actually Deliver
Your internal IT team can't be everywhere at once. That's where IT services Manchester providers like TSG come in – not to replace your team, but to give them the backup they desperately need.
Most IT services Manchester providers are reactive – they fix things after they break. We're different. We monitor your systems continuously, catching issues before they impact your business. Our team of 100+ certified engineers becomes an extension of your IT department, handling everything from server maintenance to user queries while your internal team focuses on strategic projects that drive growth.
Here's the reality: when your IT systems fail, your business stops. Staff can't access customer records, invoices can't be processed, and productivity grinds to a halt. The financial impact goes beyond the immediate disruption – it damages customer relationships, delays critical projects, and forces your team into expensive firefighting mode instead of planned improvements.
System Care
We provide support to your on-premises infrastructure.
If you’re needing help with your on-premises systems, you need System Care not managed IT support. We take care of your IT estate updating PC’s and servers to maintain security, maximising the service life of IT assets.
Cloud Care
We provision, configure, support, and manage a range of cloud services.
Need helping to migrate to the cloud? Or need a hand overseeing you cloud subscriptions? Our Cloud Care service monitors and optimises your cloud software.
Cyber Care
We monitor, respond, and manage threats to keep our customers safe.
Looking to improve your cyber health posture? We monitor, respond, and manage threats to keep our customers safe. Our Cyber Care service constantly checks your systems for suspicious activity.
Honeycomb Group Modernises IT with Cloud Migration
Honeycomb began a journey to review and transform its IT services and systems. This included a strategic review and in-depth employee engagement to understand their technology needs further and this valuable feedback helped to shape and influence the IT roadmap.
Our managed IT support proposal met Honeycomb’s needs, focusing on increasing resiliency, flexibility, and transparency in budgeting.
The project’s scope was all about transformation to a modern workspace which included a migration away from 80+ physical servers hosted in a datacentre, to a Microsoft first, flexible Azure platform.
Clients We Work With
Our Microsoft Designations
Carl has the requisite combination of business experience and technical expertise that enabled him to understand clearly what we needed and how to best provide that… It has been a pleasure of working with Carl and his team to get Transform Housing into the world of business intelligence and we look forward to further collaboration.
David and James, Transform Housing
We have used TSG as our managed service provider for nearly three years providing us with support for our devices, provision of an Azure server for our data management tool and helping us in our journey to Cyber Essentials accreditation. We are always ready to recommend them to our own customers, their service is good and the account management service has been brilliant.
Claire Bayliss, Director
BioPhorum set out to radically improve our member experience as well as reduce our operational overhead. Our catch phrases were "delight customers" and "manage at scale". TSG supported BioPhorum on a multi-year journey to deliver a Microsoft platform solution which has met its first round of objectives and continues to provide a flexible platform for ongoing change within the business.
David Reinhardt, Head of IT & Platform One Project Manager
Chris Watkins, IT Lead
Our Award-Winning Partnerships
Our Accreditations and Certification
