IT Support Manchester: Managed Services That Actually Deliver
Your internal IT team can’t be everywhere at once. That’s where IT services Manchester providers like TSG come in, not to replace your team but to give them the backup they really need.
Most IT services providers in Manchester are reactive. They fix things after they break. We’re different. We monitor your systems continuously and catch issues before they impact your business. Our team of more than one hundred certified engineers becomes an extension of your IT department, handling everything from server maintenance to user queries while your internal team focuses on strategic projects that drive growth.
Here’s the reality. When your IT systems fail, your business stops. Staff can’t access customer records, invoices can’t be processed, and productivity grinds to a halt. The financial impact goes beyond downtime. It damages customer relationships, delays critical projects, and forces your team into expensive firefighting instead of planned improvements. CFOs feel the cost uncertainty, CTOs feel the architectural instability, and IT Directors feel the pressure of constant disruption.
System Care
We provide support to your on-premises infrastructure.
If you need help with your on-premises systems, you need System Care rather than general managed IT support. We take care of your IT estate, updating PCs and servers to maintain security and maximising the service life of your IT assets. This gives IT Directors a more stable environment, supports CTO planning, and offers CFOs clearer asset value over time.
Cloud Care
We provision, configure, support, and manage a range of cloud services.
Need help migrating to the cloud? Or need a hand overseeing your cloud subscriptions? Our Cloud Care service monitors and optimises your cloud software to minimise spend and improve efficiency. This supports Manchester organisations that want more predictable cloud costs, stronger managed IT hosting, and better visibility across their cloud estate.
Cyber Care
We monitor, respond, and manage threats to keep our customers safe.
Looking to improve your cyber health posture? Our Cyber Care service constantly checks your systems for suspicious activity and helps you reduce risk. We monitor, respond, and manage threats on your behalf, which strengthens your organisation’s resilience, supports your cyber strategy, and forms an important part of your wider IT disaster recovery service planning.
Honeycomb Group Modernises IT with Cloud Migration
Honeycomb began a journey to review and transform its IT services and systems. This included a strategic review and in-depth employee engagement to understand their technology needs, and the feedback helped shape the organisation’s IT roadmap.
Our managed IT support proposal met Honeycomb’s needs, focusing on increasing resiliency, flexibility, and transparency in budgeting.
The project was centred on transforming the organisation into a modern workspace. This included a full migration away from more than eighty physical servers hosted in a datacentre to a Microsoft-first, flexible Azure platform.
Clients We Work With
Our Microsoft Designations
Carl has the requisite combination of business experience and technical expertise that enabled him to understand clearly what we needed and how to best provide that… It has been a pleasure of working with Carl and his team to get Transform Housing into the world of business intelligence and we look forward to further collaboration.
David and James, Transform Housing
We have used TSG as our managed service provider for nearly three years providing us with support for our devices, provision of an Azure server for our data management tool and helping us in our journey to Cyber Essentials accreditation. We are always ready to recommend them to our own customers, their service is good and the account management service has been brilliant.
Claire Bayliss, Director
BioPhorum set out to radically improve our member experience as well as reduce our operational overhead. Our catch phrases were "delight customers" and "manage at scale". TSG supported BioPhorum on a multi-year journey to deliver a Microsoft platform solution which has met its first round of objectives and continues to provide a flexible platform for ongoing change within the business.
David Reinhardt, Head of IT & Platform One Project Manager
Chris Watkins, IT Lead
Our Award-Winning Partnerships
Our Accreditations and Certification
