TSG are delighted to announce it is the proud recipient of the Mimecast UKI Technical Excellence Partner of the Year FY20.
TSG has been announced as Technical Excellence Partner of the Year by Mimecast, the cloud email archiving, continuity and security service provider. The awards recognise a range of businesses in categories including: Premier Partner of the Year, Growth Partner of the Year, Customer Excellence Partner of the Year, Customer Excellence Partner of the Year and Mimecast Champion of the Year. Mimecast currently work with 800 channel partners and these awards recognise and reward the achievements of such channel partners in these areas.
TSG’s award is a result of completing the most technical certifications through the Mimecast Academy, as well as extensively testing its technical capability by onboarding a large volume of customers whilst keeping call deflection rates to Mimecast at extremely low levels.
Tom Corrigan, Channel Director at Mimecast said of TSG’s achievement; “This award, based on certifications completed, is open to all partners types and it is especially competitive amongst our MSP community who must be at the top of their game when delivering managed services to our joint customer base. It was great to see that this wasn’t simply a certification race for TSG as you truly showcased your technical capability and the value of the training by onboarding a large volume of new Mimecast customers whilst managing to keep call deflection rates to Mimecast at extremely low levels”.
Behind this win are several factors which have been demonstrated by TSG, and the award is testament to the due diligence and effective adoption, training, selling, rollout and support of the Mimecast product - when we commit to a product or solution we make sure to get it right and deliver!
Speaking on the award, Barry O’Donnell, TSG Operations Director said; ‘It’s such an honour to be receiving this award amongst some of the biggest names in the industry, being a channel partner has allowed TSG to deliver a truly world class service to our joint customers and this award recognises a significant achievement”.
We’re thrilled to have received this honour and would like to thank our dedicated staff and valued customers for their continued support. We look forward to the year ahead, continuing to triumph in the face of adversity and taking our partnership with Mimecast from strength to strength.