TSG is proud to announce that we’ve been awarded Platinum Partner status by our telephony and communications partner Gamma.
This is a fantastic achievement and a credit to our hard-working telephony experts, who have helped us quickly progress from Accredited Partner to Gold Partner to the highest accreditation available, Platinum Partner status.
To gain Platinum Partner status, TSG needed to meet a number of high-level objectives and requirements set by Gamma, in order to demonstrate to customers that we can deliver Gamma solutions to the highest standard.
TSG now has access to a number of additional benefits that translate into advantages for our customers including more access to support, training and funding, as well as direct links to the Gamma escalation team. This ensures customers are dealing with staff highly-qualified in Gamma solutions that have the ability to manage and solve any issues that may arise.
TSG’s Senior Telecoms Specialist, Warren Free, said of the accreditation, “We’re really pleased to be awarded Platinum Partner status by Gamma. We’re one of the fastest partners to reach platinum status, only three years into our more focused partnership with Gamma.
“This is a testament to all of the hard work we’ve put into working with Gamma; we host multiple webinars informing our customers about the benefits of hosted telephony, as well as offering live demos of Gamma solutions.
“We only see this partnership growing stronger, particularly with the announcement that BT will kill off IDSN in 2025. Customers must consider their options well ahead of this deadline and we’ve been showing them the benefits a hosted solution can offer.”
TSG offers a number of solutions from Gamma including hosted telephony, mobile convergence, ISDN and leased line connectivity, but gained its Platinum Partner status after the strategic decision to focus primarily on hosted telephony solutions.
Gamma offers a number of voice solutions, all of which are underpinned by multiple layers of technical and geographical resilience to maximise uptime and availability.
Warren further commented, “Hosted telephony is truly the solution of the future. Gamma has a fantastic and comprehensive solutions offering, but its hosted package, Gamma Horizon, is the standout.
“By focusing on offering hosted telephony, TSG and Gamma are together offering businesses across the UK a solution to a real problem: the end of ISDN. Moving their telephony solution into the cloud is also a great step on the journey towards digital transformation for a lot of businesses.”
Louise Fairley, Partner Programme Manager at Gamma, said of TSG’s Platinum Partner status: “We’re delighted to award Platinum Partner status to TSG. As one of our fastest-growing partners, TSG met a number of high-level objectives and thoroughly deserves to be awarded our highest level of accreditation.
“We’ve been working with TSG for five years and have witnessed the business grow from strength to strength in offering our telephony solutions. TSG has progressed from Accredited Partner to Gold and then Platinum Partner status at a fantastic rate, and we look forward to taking this strong partnership forward.
“As a Gamma Platinum Partner, TSG has access to VIP support and the opportunity to guide our product development. This updated partner status demonstrates the enhanced synergy between TSG and Gamma.”
Find out more about hosted telephony and Gamma solutions offered via TSG.