Chadwick Lawrence: Embracing IT managed services to drive business expansion
Name: Chadwick Lawrence
Profile: Chadwick Lawrence is a modern solicitor with seven locations and two hundred and fifty staff located across Yorkshire. The organisation has provided supportive and professional legal advice to both commercial and private clients for over one hundred and sixty years.
Challenge: Having historically focused on brand development and customer service, the IT infrastructure had been ‘siloed’ and not leveraged to gain competitive advantage. Chadwick Lawrence decided to put the firm on the front foot with IT and prepare for continued expansion whilst also ensuring that as a law firm they were protected against future security issues. TSG’s brief was to build and support a scalable, secure environment that could take the business forward.
Solution: After completely updating the infrastructure TSG implemented a 24/7 managed support model that gives Chadwick Lawrence the confidence that any issues will be spotted proactively and resolved before they become a business impacting issue. A new disaster recovery model and upgraded, secure high-speed connectivity has also allowed the firm to quickly open another office. TSG also plays a strategic role at board level helping to shape the future direction of the business