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Success

We're committed to the success of our customers' businesses. In fact, it's written into our mission statement

Achieving business objectives for our customers

As the saying goes, the proof is in the execution, so hearing what about customers have to say about working with TSG is always reassuring.

We have customers across the entire spectrum of business sectors, from legal to housing, construction to education, national transport organisations and manufacturers. This means we have a deep, unmatched understanding of how all different types of businesses operate and the different priorities you’ll face in your respective sectors. 

Read on to find out how we’ve contributed to the success of our customers’ strategic goals and the great things they have to say about us.

Security

After seeing the proliferation of ransomware attacks against businesses in the news, in particular the global WannaCry attack, Cassiltoun attended a TSG security webinar and turned to us as a trusted IT partner for strategic advice.

TSG implemented Sophos Intercept X, a ransomware-specific security solution designed to protect businesses from this growing threat. This paid off immediately as an attempted ransomware attack was discovered less than two weeks after deploying the solution. The housing association wasn't even aware of the attack because it was nullified by Intercept X.

“With the increasing threats being noticed we wanted to secure our system beyond anti-virus.

"The attack originated from a mainstream business supplier and we were very pleased to see the security just recently put in place by TSG saved us from significant disruption and loss.”

Gamal, Finance Director, Cassiltoun

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Scalability

“Prasco’s growth in the last few years has been down to being able to provide a full and comprehensive solution to some of the UK’s leading motor insurers.

“I would readily recommend TSG as a service provider. TSG offers a comprehensive service and has the expertise to understand and provide a complete IT solution for any business.”

Michael, Business Development Manager, Prasco

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Efficiency

Looking to futureproof its investment in IT, Hadfield wanted a technology partner that could help transform the delivery of IT services and develop a clear roadmap for the future.

“Investing heavily in updating the technology we use was a big decision, yet a process that was made easier with outstanding advice and support from TSG.

“What TSG excelled at was fully understanding our business needs and only then recommending the most effective services to help improve efficiencies and deliver substantial ROI.”

Dave, Finance Manager, Hadfield Wood Recyclers

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Stability

Like any law firm, Chadwick Lawrence needs its systems available at all times; that’s why the business engages with TSG services as a strategic priority.

That paid off when its offices were hit by a catastrophic flood. The result? No lost working time. Its users weren’t even aware. So, no impact at all on its high levels of customer service.

“I’ve always found TSG’s people to be highly skilled and approachable, but the exceptional level of service they deliver is something you don’t come across very often.”

Dan, IT Manager, Chadwick Lawrence

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