Social Housing IT Solutions

Our dedicated housing team specialise in delivering Microsoft-first solutions and infrastructure services and support for housing associations.

Customer story

Thanks to TSG’s excellent service and understanding of our requirements, alongside the ability to deliver to timetable whilst providing value for money, our experience has been made so much easier.

Clyde Valley Housing Association


Powerful solutions built on SharePoint

Our M365 SharePoint EDRM (Electronic Document and Records Management Solution) was designed with housing associations for housing associations to ensure the complex requirements of a modern housing association are met. The solution provides a range of integration options for housing management, compliance, asset and corporate systems.

TSG EDRM (Document Management)
A modern workspace for IFA’s - feature image

Building strong foundations together

Our dedicated housing team understand that your internal IT team might need a helping hand or specialist expertise and resource. We provide a comprehensive co-managed IT service that works as an extension of your existing IT team. Our IT specialists can support & modernise your Infrastructure planning your journey to the Microsoft cloud.

Managed IT Solutions

Accelerate success with the connected business cloud

The M365 platform provides a modern workspace utilising a range of tools. Teams, Teams Voice, OneDrive, SharePoint, Power Platform and Azure can be seamlessly tailored to your organisations requirements. In a modern hybrid world where work is a thing you do rather than a place you go M365 is an enabler to accelerate digital transformation.

Modern workplace

Power Platform

The Power Platform is a revolutionary tool that can wrap around the housing management systems to provide modern end to end solutions which utilise existing licenses. Power Platform is tightly integrated with other Microsoft applications, such as M365, D365 and Azure, streamlining your processes and making communication between both staff and tenants easier. The Power Platform includes Power BI, Power Automate, Power Apps and Power Virtual Agents all of which are underpinned by Dataverse. Some examples of Power Apps delivered to the sector include Void Inspection, Neighbourhood App, Person Centred Risk Assessments, P2P plus Desk Booking, Expenses and Risk management.

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“The project was managed extremely well; the design and deployment of our solution was rapid thanks to the talent and drive displayed by both organisations. Through this collaboration we developed a great partnership based upon mutual understanding and respect.”

Castles and Coasts Housing Association, Paul Foster (Head of Business Improvement)

“TSG was amongst the first HA centred SharePoint consultancies to recognise the power of MS365. Our journey together has been one of implementation AND learning, we are now mostly self-sufficient thanks to the open and nurturing partnership we had.”

Adra, Geraint Vernon (Business Systems Support Manager)

“We established the approach to Power Platform that we really wanted to take was one which would enable our team to pick up skills as we go. While TSG built the app, they also took our team through that process…to gain the skills we’d need to build the next app as well as maintain this one in the future”.


“TSG have proven themselves to be a flexible, adaptable and understanding partner – an extension of our team rather than a supplier. In spite of numerous obstacles thrown up by legacy systems and third parties they have flexed their time and found the space to deliver for us, while ensuring they hand over the knowledge and skills to maintain and build on the new solutions in future. It’s great to know they’ve got our backs!”


“Through our partnership with TSG, CVHA has been able to move from 100% server-based IT in the office to circa 65% of our IT now being hosted in the cloud, allowing for a much more agile and efficient workforce. Thanks to TSG’s excellent service and understanding of our requirements, alongside the ability to deliver to timetable whilst providing value for money, our experience has been made so much easier.”

Clyde Valley Housing Association

“The expertise of team TSG has been invaluable in translating our process design into reality, integrating Office 365 tools with our housing management system to transform an unwieldy and inconsistent paper-based process into a fully digital solution.”

Trafford Housing Trust

Unlock the potential of the Microsoft Suite

Your Microsoft package can do more than you think, and with our art of the possible sessions we can show you the untapped potential you can use to build a strong IT infrastructure for your housing association.

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block of flats

Supporting housing associations with robust IT solutions

TSG has partnered with hundreds of housing associations to help them solve these resourcing problems and challenges. This is achieved by blending our experts with your experts to create a high capacity and unified talent pool that is able to contract and expand efficiently and flexibly to meet the variable and uncertain demands for skills experienced on a daily basis.

IT housing solution brochure

“As an organisation, LHP has taken a Microsoft 365 ‘first’ approach and, with the help of TSG, we have been able to utilise MS 365 to achieve a consistent ‘LHP way’ of doing things, enabling access to information for everyone wherever they are. We have a great partnership with TSG and their assistance and expertise has been fantastic.”

Lincolnshire Housing Partnership (LHP), Carole Galsworthy (Head of ICT & Digital Services)

“TSG work in a collaborative way; this allows us to see the solution develop and be a part of the build too. Working this way increases the skills in our business whilst utilising the expert knowledge that TSG has in all things Microsoft. We successfully sent out our first 800 surveys to homeowners in August and we are now using it daily for transactional repairs surveys.”

mhs homes, Amanda Hodge (ICT Manager)

“Soha Housing appointed TSG to develop and implement a stock condition survey app, that would allow our technical staff to quickly and effectively carry out whole house condition surveys. TSG complied fully with our brief and developed an easy-to-use electronic survey form populated with existing asset data, that our Surveyor’s verify whilst carrying out their inspection and can make any necessary adjustments. TSG provided regular progress reports throughout the design and implementation phases, kept to time and budget, resolved issues quickly and delivered a high-quality product. I would highly recommend TSG to other clients requiring a bespoke IT solution.”

Soha Housing, Lee Hayward (Director of Property Services)

“We have been working with TSG for several months now, and we are extremely impressed with the level of service and expertise they provide. The team is always quick to respond to any questions or concerns we have, and they have consistently provided solutions to any technical issues I’ve encountered.

One of the things I appreciate most about the TSG is their commitment to staying up to date with the latest technology. They are always on the cutting edge and are able to provide valuable insights and recommendations on the best solutions for English Rural.

In addition to their technical expertise, the team TSG is also incredibly friendly and professional. They are a pleasure to work with and always go above and beyond to make sure we are satisfied with their service.

Overall, I am extremely impressed with TSG and would highly recommend them to anyone in need of IT services and support. They are an invaluable partner for English Rural and we look forward to continuing to work with them in rolling out our 3-year IT strategy.”

English Rural, David Barrowcliff (Communications Manager)

We have used TSG as our managed service provider for nearly three years providing us with support for our devices, provision of an Azure server for our data management tool and helping us in our journey to Cyber Essentials accreditation. We are always ready to recommend them to our own customers, their service is good and the account management service has been brilliant.

3C Consultants Ltd, Claire Bayliss (Director)

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