Legal Services

We help the legal sector to strengthen their IT infrastructure

  • Billable hours lost to admin and data entry are a drain on your firm’s profitability, while data breaches or technical failures put you at risk of reputation damage.
  • At TSG we combine deep expertise in IT with a thorough understanding of the legal sector.
  • From first consultation through supply, implementation and on to continuing support, we’ll work with you to streamline administrative tasks, improve software performance, eliminate technical issues, and keep your sensitive data secure.
  • Whether you opt to completely outsource your IT, or just need a partner to support your in-house team, we focus on what’s most important: helping maximise your team’s impact on your clients.
  • Streamline your law firm’s processes: Inputting data into multiple systems wastes resources and increases the risk of mistakes or security breaches. We can help you minimise repetitive tasks and maximise billable hours.
  • Maximise efficiency from anywhere: Remote working is here to stay. We’ll help you replace temporary systems with better-performing alternatives so your team can work flexibly for the long term.
  • Keep sensitive client data secure: Data breaches can damage your firm’s reputation and put your business at risk. We’ll work with you to implement simple, manageable processes to maintain SRA and GDPR compliance.
  • Evolve your IT infrastructure: We can help you minimise the disruption of upgrading your IT systems, developing a customised roadmap to move away from legacy solutions to a faster, more secure future.

For law firms, time is of the essence.

Find out how we can support your business

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Meet our Professional Services Sector Lead, Tom Mellish

At TSG, we’ve had the fortune of partnering with a number of professional services organisations to help them achieve more value from their investment in technology. In light of TSG’s successes within the sector, we’re delighted to introduce you to our Professional Services Sector Lead, Tom Mellish.

Tom brings with him over 10 years of experience communicating an organisation’s business requirements and objectives into tangible, realistic technology deliverables and outcomes.

Find out more about Tom Book a discovery call with Tom

Customer story

We are benefitting from TSG’s strategic and support, as well as the nitty gritty stuff. TSG’s distinguished level of service is something you don’t come across often

Chadwick Lawrence

Working with you to maximise your investment in technology

Discovery-1

Discovery

We’ll help you unearth and understand your current state, challenges, and objectives from both a strategic and tactical perspective. We’ll then share our initial findings and suggest improvements to help you:

• Consolidate and reduce expenditure
• Adapt to and embrace a secure modern workplace environment
• Empower staff productivity through system uptime (availability), knowledge (training), automation, and support.

Design-1

Design

Taking the outputs from the Discovery session, we’ll work with your strategic and operational teams and the relevant experts across TSG to design your solution and then agree on an implementation and onboarding process that supports a smooth adoption for your organisation and people.

Deploy-1

Deploy

Physical implementation is one thing, however, TSG’s communication onboarding plan helps guide and support your people’s adoption to get the most out of your investment.

Develop-1

Develop

Our partnership doesn’t end here. Your dedicated Customer Success Manager will proactively develop the ongoing relationship by:

• Regularly reviewing performance
• Driving continual service development
• Identifying changes in the market
• Incorporating training to drive further value from your investment

FAQs

At TSG we have experience with a variety of popular legal software solutions, including specialist Lawtech platforms. We can help you host and maintain your current platform, or advise on alternative options that might fit your needs better.

Law firms hold a variety of sensitive client information. We’re well-versed in helping solicitors maintain the highest standards of data and cybersecurity, and can support you to maintain compliance with SRA regulations and GDPR data protection legislation.

While the right technology is vital (and we’re experts in this), most data breaches happen as a result of human error. That’s why we work closely with you to understand your internal processes, identify potential risk areas, and implement simple changes to keep sensitive data safe.

Understanding your business

  • 1

    Initial consultation

  • 2

    Research and development

  • 3

    Deliver a new streamlined approach

  • 4

    Maximise and evolve

Find out how we can support you

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