Legal services

Our services for law firms help you focus on your clients, not your IT.

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For law firms, time is of the essence.

Billable hours lost to admin and data entry are a drain on your firm’s profitability, while data breaches or technical failures put you at risk of reputation damage.

At TSG we combine deep expertise in IT with a thorough understanding of the legal sector. From first consultation through supply, implementation and on to continuing support, we’ll work with you to streamline administrative tasks, improve software performance, eliminate technical issues, and keep your sensitive data secure.

Whether you opt to completely outsource your IT, or just need a partner to support your in-house team, we focus on what’s most important: helping maximise your team’s impact on your clients.

Our managed IT solutions can help you:

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Streamline your law firm’s processes

Inputting data into multiple systems wastes resources and increases the risk of mistakes or security breaches. We can help you minimise repetitive tasks and maximise billable hours.

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Maximise efficiency from anywhere

Remote working is here to stay. We’ll help you replace temporary systems with better-performing alternatives so your team can work flexibly for the long term.

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Keep sensitive client data secure

Data breaches can damage your firm’s reputation and put your business at risk. We’ll work with you to implement simple, manageable processes to maintain SRA and GDPR compliance.

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Evolve your IT infrastructure

We can help you minimise the disruption of upgrading your IT systems, developing a customised roadmap to move away from legacy solutions to a faster, more secure future.

“We are benefitting from TSG’s strategic advice, support, as well as the ‘nitty gritty’ stuff. TSG’s distinguished level of service is something you don’t come across often.”

Chadwick Lawrence

 

Working with you to maximise your investment in technology

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Discovery

We’ll help you unearth and understand your current state, challenges, and objectives from both a strategic and tactical perspective. We’ll then share our initial findings and suggest improvements to help you:

• Consolidate and reduce expenditure
• Adapt to and embrace a secure modern workplace environment
• Empower staff productivity through system uptime (availability), knowledge (training), automation, and support.

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Design

Taking the outputs from the Discovery session, we’ll work with your strategic and operational teams and the relevant experts across TSG to design your solution and then agree on an implementation and onboarding process that supports a smooth adoption for your organisation and people.

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Deploy

Physical implementation is one thing, however, TSG’s communication onboarding plan helps guide and support your people’s adoption to get the most out of your investment.

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Develop

Our partnership doesn’t end here. Your dedicated Customer Success Manager will proactively develop the ongoing relationship by:

• Regularly reviewing performance
• Driving continual service development
• Identifying changes in the market
• Incorporating training to drive further value from your investment

Book your free consultation

Get started with a conversation with a member of our Service Design team.

We’ll share our experiences of working with organisations like yours to uncover greater value from your technology, capabilities, and resources to deliver modern platforms, process automation, and business insights.

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Why Choose TSG?

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Exceptional support

With an NPS score of 82, our clients love working with us, and we think you will too.

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Sector experts

We’ve worked with law firms including Chadwick Lawrence, so we understand the unique challenges the legal sector faces.

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Focussed on you

We talk about your business first, and IT second, so the products and services we recommend are tailored to your exact needs.

FAQs

At TSG we have experience with a variety of popular legal software solutions, including specialist Lawtech platforms. We can help you host and maintain your current platform, or advise on alternative options that might fit your needs better.

Law firms hold a variety of sensitive client information. We’re well-versed in helping solicitors maintain the highest standards of data and cybersecurity, and can support you to maintain compliance with SRA regulations and GDPR data protection legislation.

While the right technology is vital (and we’re experts in this), most data breaches happen as a result of human error. That’s why we work closely with you to understand your internal processes, identify potential risk areas, and implement simple changes to keep sensitive data safe.

Want to know more about our Legal Services solutions?

Our expert team and advanced solutions drive tangible results, going beyond IT to deliver success. Find out how we can build a partnership to support your business growth.

Download the brochure